Banking Sales Representative

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Language Talent Solutions Sdn Bhd Full time

Designation:
Sales Representative Mandarin Speaker

Location:
KL Sentral

Working hours: 9 AM - 6 PM

Working days:
Monday to Friday

Salary:
RM4,000 (basic) + RM300 (monthly KPI bonus)

Start date: 15 February 2024

Requirements:

  • Diploma holder and above
  • Minimum 6 months sales experience
  • Able to speak and write Mandarin and English
  • Local Malaysians ONLY
  • Has banking experience

Responsibilities:

  • Ensure that the service provided to customers aligns with contractual Key Performance Indicators (KPIs).
  • Clarify customer requirements by probing for understanding, utilizing decisionsupport tools, and accessing resources to effectively resolve customer issues.
  • Demonstrate active listening to customer needs and concerns, displaying empathy while maximizing opportunities to establish rapport.
  • Interact with customers professionally and courteously, following agreedupon procedures.
  • Maintain a thorough knowledge of client products and services.
  • Complete work accurately and comprehensively, including proper notations on accounts as needed.
  • Engage in activities aimed at enhancing customer satisfaction and overall business performance.
  • Record and retrieve information in the call tracking database.
  • Foster and sustain strong relationships with assigned retailers through regular communication.
  • Manage the sales strategy for retailers, setting achievable targets based on an understanding of their needs and objectives to provide customized solutions.
  • Exceed monthly sales targets by identifying and addressing retailer issues and capitalizing on opportunities.

Job Types:
Full-time, Permanent

Salary:
RM4,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift
  • Fixed shift
  • Monday to Friday

Supplemental pay types:

  • Performance bonus

Application Question(s):

  • Do you have banking sales experience?
  • Are you able to start on 15 February?

Education:

  • Diploma/Advanced Diploma (required)

Experience:

  • Sales: 1 year (preferred)

Language:

  • Mandarin (required)
  • English (required)

Ability to Commute:

  • Kuala Lumpur (required)


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