Sales Manager, Pf

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia RHB Banking Group Full time
Working Hour

  • Regular Hours


Monday
  • Friday
  • Business Area


Community Banking
  • Location


Malaysia
  • Kuala Lumpur
  • Description

Primary Objective:

  • Lead a team Assistant Sales Manager and Sales Consultant towards achievement of Personal Financing (PF) target.
  • Provide leadership and amanagement to Assistant Sales Manager and Sales Consultants

Key Responsibilities:

Strategy & Planning

  • Develop, implement and manage business plan to maximise sales and achieve targets & busienss KPIs
Sales Management

  • Establish and ensure sales targets are met by all staff
  • Personally solicit and drive sales to ensure team overall objectives/sales are maximized
- motivate, guide and coach sales staff

  • Jointly develop and plan for marketing and sales campaigns
  • Leverage on community relationships to maximize sales
  • Develop and maintain a network of local business contacts
  • Cross selling of other retail banking such as ASB, PFi, Credit Cards and etc.
Compliance

  • Ensure compliance to the policies and procedures set by the Bank
  • Oversight on code of ethic of ASM/SC PF of sales process and activities
Staff Management

  • Jointly plan for recruitment and retention of sales personnel
  • Motivate, coaching and mentoring sales personnel for peak performance
Customer Service Management

  • Anticipates customers' needs to deliver quality service, customer experience and ensure customer satisfaction and loyalty.
  • Requirements


Bachelor Degree
  • Any related field(s)
  • Good written and verbal communication skills (local knowledge and dialect is a plus)
  • Basic understanding of sales operation & banking products
  • Experience in sales management and leading sales team
  • Winning attitude, success driven, selfinitiated and able to work independently
  • Good track record of sales achievement
  • Strong interpersonal skills and service oriented
  • Ability to relate and connect to local community
  • Benefits

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