Admin/operations Officer

1 week ago


Sepang, Selangor, Malaysia Malaysia Airports Holdings Full time

Date:6 Jun 2024

Location:
Sepang, 10, MY, 64000

Company:
Malaysia Airports Holdings Berhad

POSITION GENERAL SUMMARY
To ensure smooth and efficient operations of terminal.

ESSENTIAL POSITION FUNCTIONS

  • Monitor the operations within and coordinate with related agencies and units; to ensure smooth flow of passengers.
  • Ensure all facilities are serviceable and well maintained. To take necessary actions on facilities that was reported faulty.
  • To manage/ coordinate/liaise with others agencies for any event/crisis/emergencies.
  • Supervise the performance of the Terminal Operations staffs that are under his/her jurisdictions.
  • Liaise with AODM; on the overall status of the airport.
  • To compile all report on operation and facilities.
  • Ensure compliances to IMS and other certifications requirement.
  • To attend meeting on behalf of Duty Executives / Terminal Manager during their absence.
  • Monitor and ensure that the management of the VIP rooms is carried out as per SOP and Courtesy and Care.
  • Monitor/manage the performance of the service contractors at the terminal and ensure that they performed as per contract agreement.
  • Handle all complaints or feedbacks in a professional manner.

Key Challenges:

  • Ensure that the services provided are exceeding passenger expectation.
  • Ensure Terminal score high in ASQ elements that related to terminal functions.

Skills:

  • Ability to work in group or individually
  • Able to coordinate with other agencies

Relevant Industries:

Internal

  • Certificate/STPM with minimum 5 years relevant experience
  • SPM with minimum 7 years relevant experience

External

  • At least 3 Principals
  • CGPA > 2.8

Education:

Internal

  • Diploma/Certificate preferably in Airport Operation Management
  • STPM
  • SPM with Credit in Bahasa Malaysia and Pass in English and Mathematics

External

  • Diploma preferably in Airport Operation Management

Job Segment:
Operations Manager, Facilities, Administrative Assistant, Manager, Operations, Administrative, Management

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