Admin/operations Officer
1 week ago
Date:16 Aug 2023
Location:
Sepang, 10, MY, 6400
Company:
Malaysia Airports Holdings Berhad
POSITION GENERAL SUMMARY
- Planning and allocating the parking bay and gate for each aircraft arriving and departing at KLIA/klia
- To update the Flight Information Management System (FIMS) with accurate information at all parts.
ESSENTIAL POSITION FUNCTIONS
- To comply and adhere to company procedures and standards compliances; Integrated Management System (IMS), Malaysia Airports Information Security Policy (MAISP) and Information Security Management System (ISMS) ISO/IEC 2700
- To follow and comply department Quality Objectives and Standard Operating Procedures (SOP).
- Gate Allocation System (GAS) Planner / Flight Information Management System (FIMS) Controller shall access to GAS Workstation, FIMS Workstation and CCTV Workstation using personal User ID as per registered with Application Management Unit, ITD.
- Responsible to plan and manage bay allocation for all aircraft movement in KLIA.
- To create, check, update and monitor daily airlines flight number, aircraft registration and Schedule Time Arrival Departure (STAD), flight retime, flight delay and flight cancellation through FIMS.
- To insert and update remarks inside GAS Gantt Chart on airport facilities maintenance and closures, VVIP Movements, adhoc flight, highrisk flight and others operational requirement as per required.
- To monitor aircraft onchoke/offchoke, PBB docking and undocking, aircraft towing, ground delay, apron and taxiway closures and any other activities that relates with aircraft movement.
- To open and close checkin counter FIDS as requested by the ground handler or airlines.
- To review and response on the incoming notification that relates with aircraft movement and flight time schedule.
- To act wisely and response towards aircraft change, aircraft return to bay and diversion flights by rearranging the bay allocation according to the basic requirement, aircraft configurations and priorities.
- To record, update FIMS database and inform Duty Executive as well as bay planner on flight delays received from airlines or ground handler.
- To manage conflict or clashes of parking bays arise in the event of aircraft delay and early inbound.
- To liaise with airlines, ground handler and relevant unit in the event of flights delay, aircraft on ground and aircraft towing.
- To ensure flight information displayed at FIDS monitors are updated accurately.
- To assist incoming calls requesting KLIA flight information with courtesy and care manner.
- To brief the incoming shift planner on duty on operational issues such as GAS or FIMS status, TAMS network status, new instructions, latest movement of aircraft/flight or any other operational related matters.
- To report to ITD, ECC or AOCC when there is a disruption with GAS workstation, FIMS workstation, SITATEX system, TAMS Network, CCTV, PABX or any FOC control room facilities.
- To assist daily bay change report preparation and updates.
- To highlight Duty Executive on any related incident or operational disturbances.
- To perform task(s) as per instructed by the superior.
- Shall adhere the company policies and regulations.
- To abide by instruction from immediate superior.
- To demonstrate an employeeoriented company culture that emphasizes quality, continuous improvement and high performance.
Key Challenges:
- To ensure bay and gate planning has been made according to the SOP and rules settings.
- To update and disseminate accurate flight information to the airport stakeholders.
Skills:
- Work confidently within a group and results oriented.
- Must have good interpersonal and communication skills.
- Adapt successfully to changing situations and environments.
- Able to act on initiative and proactive in putting forward ideas and solutions.
- Proficient in Bahasa Malaysia and English.
- Computer literate.
Relevant Industries:
Internal
- STPM with minimum 5 years relevant working experience.
- SPM with minimum 7 years relevant working experience
External
- STPM with minimum 5 years relevant working experience.
Unique Requirement
- Nil
Education:
Internal
- Diploma in any discipline preferably in Airport Management or Aviation Management or equivalent.
- Certificate / STPM.
- SPM Certificate with:
- Bahasa Malaysia
- Credit
English
- Pass
Mathematics
- Pass
External
Diploma preferably in Airport Management or Aviation Management with CGPA of
- 2.8 or STPM with at least 3 principals.
Job Segment:
Operations Manager, Information Security, Database, Operations, Technology, Aviation
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