Inside Sales, Marine Spare Parts

2 weeks ago

Shah Alam, Selangor, Malaysia Alfa Laval Full time
At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.

As a member of our team, you thrive in a truly diverse and inclusive workplace based on care and empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet's most urgent problems. Making the world a better place. Every day.

Who you are?

You have experience in inside sales and you are looking for a long term and evolving career opportunity. You are solution-driven, task and result-oriented person with a strong customer-first mindset. You have superior relationship building skills and able to effectively manage difficult or sensitive situation. You are ready to learn and collaborate and go the extra mile to make things happen.

If the above sounds like you, this position might be just what you're looking for

About the job

The role is responsible for selling Alfa Laval products and services within the assigned area of responsibility and providing direct support to customers, including complex quotations and advance technical support (including sizing & selection).

Key tasks:

  • Follow established sales processes and guidelines to promote and sell Alfa Laval Products and services.
  • Investigate and identify parts/products needed by customer.
  • Create and actively follow up transactional quotes.
  • Proactive looking for upselling opportunities.
  • Actively follow up the quote in order to understand if the proposed value is understood and if it is matching the customer needs.
  • Use the CRM tool and other tools in a consistent and qualitative way, to support the sales process and take decisions.

What you know?

  • Bachelor's degree or equivalent. Degree in Marine Engineering a plus.
  • Marine equipment and technical background a plus. (aftersales, spare parts & service)
  • Good interpersonal and communication skills.
  • Excellent eteam player and ability to collaborate well with different stakeholders.
  • High customer service orientation.
  • Has worked in company with international setting, and has worked with a matrix organization.
  • Self-motivated team player with positive attitude and drive to excel
  • Ability to work independently, prioritize and multi-task with minimal supervision in a fast-paced environment and meeting deadlines.

What is in it for you?

  • You get access to an international, open and friendly environment where we help each other to develop and create values for our customers, people and planet
  • You work in a company who values personal development and leadership
  • Your work will have a true impact on Alfa Laval's future success

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