Business Enabler

2 weeks ago


Shah Alam, Selangor, Malaysia Khind Malaysia Full time
Job Description - KHIND R2O Business Enabler

Agent compensation and payout (primary) As the main PIC for KHIND Agent Compensation, the D2C R2O Business Enabler is expected to:

  • Maintain the compensation structure's design integrity.
  • Calculate and execute all payouts to KHIND Agents with Finance in a timely manner.
  • Calculate and execute KHIND Special Talent Search payouts in a timely manner.
  • Generate Agent Commission Statement and communicate payouts to KHIND Agents.
  • Maintain clear records for audit purposes.
  • Agent performance tracking (secondary) An important duty of the D2C R2O Business Enabler on a day-to-day basis is to provide sufficient visibility on the progress of R2O business from an agent-centric perspective, e.g. Active Ratio, Active Agents, daily sales strength, weekly recruitment strength, identify gaps that need intervention from an educational perspective or incentivization perspective, and maintain a daily Agency Performance Dashboard.
  • Agent promotion to higher rank (secondary) The D2C R2O Business Enabler is expected to keep a close watch on Agents who are on track to become Sales Managers, and Sales Managers who are on track to become Group Directors. Periodical duties include pre-emptive action to motivate the Agent/Leader's promotion, and to make sure the KHIND Agent Compensation is applied correctly upon promotion to higher rank.
  • R2O Customer Engagement project (special project) The D2C R2O Business Enabler will play a key role in building a CRM for R2O customers. Stakeholder Management (between Marketing, KIQ, Ecommerce and R2O team), as well as Change Management skills are important to ensure we succeed to do this - fulfill our promise to provide lifetime value to our customers throughout their 36-month rent to own duration

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Shah Alam: Reliably commute or planning to relocate before starting work (required)

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