Content Moderator
2 weeks ago
Overview
Content moderator jobs continue to be on the rise as the online world never stops needing content moderation.
A Content Moderator is always on guard, maintaining the online reputation of a business. They screen, monitor, and approve content in compliance with the website's guidelines. Also, they promote excellent customer service and help to cultivate a strong community around the brand.
Qualifications:
Education background:
- Bachelor's Degree or at least Diploma or equivalent in any discipline.
Work experience:
- Minimum of 6 months work experience in customer support in any industry.
- Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field
- Call centre experience is not a 'must' but would be a distinct advantage.
Required Interpersonal Skills:
- Passionate about communication and interacting with people is key to success in this role
- Able to receive continuous feedback and work in a fastpaced working environment
- Positive attitude and willingness to learn and go the 'extra mile' for selfimprovement
- Good reasoning and analytical skills
- Able to demonstrate critical thinking, a proactive attitude
- Must be able to speak, read and write the required language to support
Technical Skills:
- Minimum typing speed of 40wpm with a 90% accuracy score.
- Computer literate and fully conversant in Microsoft Windows and Microsoft Office
Pay:
RM3, RM4,500.00 per month
Language:
- Mandarin (required)
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