Retail Staff Bike Mechanics

2 weeks ago


Subang Jaya, Selangor, Malaysia Khcycle Malaysia Sdn. Bhd. Full time

Responsibilities:

a) Shop

Recruiting, training, and supervising staff

Dealing with customer issues and complaints

Planning, promoting, and marketing

Overseeing pricing and inventory control

Meet monthly and annual sales targets.

Listen and respond to customers complaints.

Good communication and interpersonal skills.

Ordering, receiving, price changes, handling damaged products, and returns

Problem solving, and handling unusual circumstances

Responsible in a team to ensure that retail operation runs smoothly.

To perform Cashiering duties (include collection and/or refund of payments, banking in of cash to company's bank accounts, counting & maintenance of daily cash float, etc)

Responsible to maintain Company image and review in Social Media

Track, monitor and communicate business results to HQ

Monitor individual sales target of team members to ensure alignment with the organisation's Key Performance Indicator

Evaluate team member's performance and provide relevant feedback to assist in process improvement

Ensure healthy inventory stock levels

Oversee all aspects of operations - Scheduling/Purchasing/Hiring Decisions/Supervising Shifts/security and safety procedures

Must wear Company uniform in the store

b) Inventory and Store Display

  • Responsible for stock replenishments at assigned shop outlet
  • Responsible for steaming, pressing, folding and display of apparels
  • Responsible for physical stock match with inventory system
  • Assemble, maintain, service and repair of bicycles and its parts
  • Communicate with customers about their bicycles
  • Log maintenance and repair activity accurately
  • Assist retail team to server with customers
  • Maintain good knowledgeable on brand, products and operation processes

Requirements:

At least 3 years working experience in related field

Bicycle mechanic skill

Excellent interpersonal skills

Natural leadership abilities

Ability to multitask

Excellent customer service skills

Working day:
Monday to Saturday

Salary:
From RM2,000.00 per month

Benefits:

  • Free parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Commission pay
  • Performance bonus
  • Yearly bonus

Education:

  • STM/STPM (required)

Experience:

  • Retail: 1 year (required)

Language:

  • Mandarin (preferred)
  • English (required)
Expected Start Date: 08/01/2023

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