Application Support Administrator

2 weeks ago


KL Eco City, Malaysia Cartrack Malaysia Sdn Bhd Full time

Responsibilities

  • Proficient in both written and verbal communication;
  • Strong verbal communication skills;
  • Capable of performing effectively under pressure;
  • Minimum 2 years SQL working experience and knowledge;
  • Skilled in SQL, particularly PostgreSQL, primarily for executing "selects" for troubleshooting and reports;
  • Familiarity with Procedural SQL (PL/SQL) is advantageous;
  • T-SQL and SQL for analytics, akin to standard SQL;
  • Basic command line proficiency in Linux is a plus;
  • Experience in Python is an additional asset;
  • Prior experience working in an international context is advantageous;
  • Familiarity with Excel (basic proficiency), with an advanced skill set as a bonus;
  • Experience in the telematics field is a valuable asset;
  • Familiarity with any ticketing system is a beneficial skill;


User account management
  • Active Directory \ FreeIPA \ IAM\ SAMBA AD;
  • End user VPN setup and Maintenance, 2FA;


Security tools
  • End point protection (Sophos, Trend, Mimecast).

Requirements:

  • National Senior Certificate/ Grade 12;
  • IT qualification will be an advantage;
  • Prioritise and manage multiple tasks and adapt to challenging situations;
  • MS Office Package (Excel
  • Intermediate);
  • Working knowledge of IT infrastructure environment, Linux and SQL;
  • Excellent communication skills, being able to convey complex and difficult issues both verbally and in writing to customers with varying levels of technical expertise;
  • Experience in Professional Service Management tool.

Salary:
Up to RM5,000.00 per month

Benefits:

  • Health insurance

Schedule:

  • Monday to Friday

Experience:

  • SQL: 3 years (required)

Language:

  • English (required)


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