Executive, In-flight Operations
2 weeks ago
Position Title:
- Executive, In-Flight Operations
Reports To:
- Manager, In-Flight Operations
Position Summary:
- This position is to serve as the Inflight Operations Manager's primary backup, providing support in various tasks related to FY Operations, with a particular focus on managing onboard Sales Performance Data, conducting analysis, and overseeing Sales Cash collection processes.
Key Accountability:
- Analyse onboard sales data for all FY fleet types, derive actionable insights for improved sales performance and provide regular reports on key metrics and trends.
- Manage the collection of sales cash on board, ensuring adherence to cash handling procedures, accurate reporting and effective cash float management.
- Assist and coordinate in IFO processes, oversee stock & equipment inventory, Galley Loading Diagram, Menu Planning and manuals.
- Participate and assist the Manager in all projects and Business Continuity Plans (BCP) related to IFO.
- Monitor and supervise the IFO team, ensuring compliance with job requirements, maintaining discipline and looking after the welfare of staff.
Qualifications & Working Experience:
- Degree in Statistic or Operational Research/Business Management/F&B/Hotel Management
- Minimum 2 years in related field
Areas of Experience:
- Sales Data Compilation/F&B/Project Coordinator
- Airlines background would be an added advantage
Personality Traits:
- Committed, Trustworthy & Good personality with good communication skills both English & BM verbal & written and able to work independently under minimum supervision.
- Quick Witted & Ability to adjust to the changes at the work environment and handle work pressure.
- Open & willingness to learn new experiences
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