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Sales Assistant

4 months ago

Subang Squarejalan Ssg Subang Jaya Selangor Malaysia Prosolve Industries Sdn Bhd Full time
1)

Customer Service:
Address customer inquiries and provide product informationAssist customers with purchasing decisions and offer product recommendations (offer right products and quote customers)

Handle customer complaints and resolve issues (if happened)2) Sales Support:
Assist colleagues in daily sales activities and administrative tasksPrepare and manage sales orders and reports accordingly.
Coordinate with logistics department to ensure timely delivery of products3)

Inventory Management:
Monitor and ensure products are properly labeled, store and recordedAssist in stocktaking and inventory audits (if necessary)4)

Sales Reporting:
Compile and prepare sales reports and presentationsBasic track and analyzed sales performance (if requested)

Provide insights and recommendations to sales team based on data analyzed5) Administrative Tasks:
Schedule and coordinate meetings and appointments for sales team. (Setting zoom or wechat meeting if requested)

Manage correspondence and communication on behalf of the sales teamGeneral office duties6) Team Collaboration:
Can work in group with colleagues to achieve collective goalsProvide backup support if necessaryParticipate in team meetings and contribute ideas Qualifications and Skills:Minimum high school levelCan speak and write in Chinese and English (Company business requires to deal with Chinese people)Experience in sales, customer services related field is more preferableOutgoing personnel, and strong interpersonal skillsExcel in Microsoft office Suites (Excel, Word and Powerpoint)Ability to work independently and as part of a teamCustomer focused attitude with problem solving capabilities

This position will support sales colleague by performing various administrative and operational tasks, facilitating smooth sales processes, and enhancing customer satisfaction.

This roles might involves direct interaction with customers, coordination with colleagues, and assist in achieving sales targets. Candidates must posses good communication skills, customer centric approach and the ability to handle task given by superior.

a) EPF/ Socsob) Annual leave/ Medical Leave/ Hospitalization Leave (follow Labor Law)c) Claims, Performance Bonus, Allowance etc.d) Office refreshmentse) Friendly working environment