Customer Experience Manager

Castlery is looking for a Customer Experience Specialist to join our Customer Experience Department.The Customer Experience (CX) team bridges every touchpoint between Castlery and the customer, whether it's through a physical store, an online shopping cart or any other touch point where one interacts with Castlery. Our role is to ensure that customer...

This role suits individuals with sales and/or customer experience background and enjoys a role with plenty of customer interactions. If you have a love of connecting with people and providing great customer service coupled with an interest in contributing directly to the bottom line of a multi-million-dollar organisation, this is the position for youWhat you...

This role suits individuals with sales and/or customer experience background and enjoys a role with plenty of customer interactions. If you have a love of connecting with people and providing great customer service coupled with an interest in contributing directly to the bottom line of a multi-million-dollar organisation, this is the position for youWhat you...

Personalise and engage customers effectively to drive customer satisfaction Assist customer on enquiries and issues efficiently to mitigate detractors Ensuring service standards are met e.g CSAT, Quality Assurance (QA), Response time and Resolution timeKey Requirement: Fluent English with excellent communication skills, both written and verbal. Need to...

What you will be doing: Personalise and engage customers effectively to drive customer satisfaction Assist customers on inquiries and issues efficiently to mitigate detractors Ensuring service standards are met e.g CSAT, Quality Assurance (QA), Response time and Resolution timeWhat you'll need: Fluent English with excellent communication skills, both written...

What you will be doing: Personalise and engage customers effectively to drive customer satisfaction Assist customers on inquiries and issues efficiently to mitigate detractors Ensuring service standards are met e.g CSAT, Quality Assurance (QA), Response time and Resolution timeWhat you'll need: Fluent English with excellent communication skills, both written...

Job DescriptionPersonalise and engage customers effectively to drive customer satisfactionAssist customer on enquiries and issues efficiently to mitigate detractorsEnsuring service standards are met e.g CSAT, Quality Assurance (QA), Response time and Resolution timeRequirementFluent English with excellent communication skills, both written and verbalAt least...

Location: Persiaran Southkey, Johor BahruWorking hours: Rotational ShiftsJob Summary:This role suits individual with sales and/or customer experience background and enjoys a role with plenty of customer interactions. If you have a love of connecting with people and providing great customer service coupled with an interest in contributing directly to the...

What you will be doing: Personalise and engage customers effectively to drive customer satisfaction Assist customers on enquiries and issues efficiently to mitigate detractors Ensuring service standards are meteg:CSAT, Quality Assurance (QA), Response time and Resolution timeWhat you'll need: Fluent English with excellent communication skills, both written...

Personalise and engage customers effectively to drive customer satisfaction Assist customer on enquiries and issues efficiently to mitigate detractors Ensuring service standards are met e.g CSAT, Quality Assurance (QA), Response time and Resolution timeRequirement Fluent English with excellent communication skills, both written and verbal At least 2 Years of...

Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. Exceeding customer expectation in terms of customer service & accurate information. Working in a team to achieve the required KPI elements and SLA.Job Type: ContractContract length: 24 monthsSalary:...

Company DescriptionThe IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand - and have an ambitious expansion plan to bring a little bit of...

Handle full set of accounts, including passing journals, performing bank reconciliation, preparing Profit & Loss and Balance Sheet statements, and maintaining fixed assets registers and general ledger. Assist in monthly accounting reports, monthend and yearend closings. Perform monthly bank reconciliations for all bank accounts. Support daytoday accounting...

The capability to coordinate and manage the day-to-day operations of the Front Desk. The ability to monitor and review the daily revenue report, the daily labor report and the monthly profit and loss statement, analyze results and take action when necessary. Able to monitor all standards in the hotel to ensure they are in place and enforced. To assist Front...

Guest Experience ExecutiveSalary: $2800 to $3500 (RM9520-RM11900)Working Hours: Monday - Friday (09:00am - 18:00pm)Location:Henderson Road Deliver professional and quality concierge services to customers Establish relationships with customers with a positive customer experience after every contact Provide support for Material Planners, risk management and...

about the companyYour future employer is a Data Centre Service Provider. Since Malaysia is now the most attractive data center investment market in APAC region, the team is expanding extensively and looking for the right talents who can add value to the company's businesses as well as the data centre industry.about the jobManage customer relationships to...

about the companyYour future employer is a Data Centre Service Provider. Since Malaysia is now the most attractive data center investment market in APAC region, the team is expanding extensively and looking for the right talents who can add value to the company's businesses as well as the data centre industry.about the jobManage customer relationships to...

Responsibilities: The capability to coordinate and manage the daytoday operations of the Front Desk. The ability to monitor and review the daily revenue report, the daily labor report and the monthly profit and loss statement, analyze results and take action when necessary. Able to monitor all standards in the hotel to ensure they are in place and enforced....

_More Than Just a Job, We Offer an Opportunity to Grow your Career _APPLY NOW_Location: Bandar Medini, Nusajaya, Johor Free shuttle services Resolving customer complaints and providing accurate information to improve customer's satisfaction. Achieve KPI and SLARequirements: Required language(s): Fluent in English or Bahasa Malaysia Good verbal and written...

Key Responsibilities: Coordinate with QC Team, Planner, and Logistics Colleagues activities for the efficient movement of goods. Monitor and optimize supply chain processes to minimize costs and enhance productivity. Develop and implement logistics strategies to streamline operations and improve overall efficiency. Conduct analysis of logistics operations,...