Problem Manager

and long-term goals. What you have University degree in an IT or business-related field 5+ years of software project management experience in Agile, with at least 2 years leading Scrum teams as a Scrum master In-depth knowledge of Scrum methodology, Agile framework, SDLC, and project management methodologies Strong commitment to delivering products in time...

Job SummaryRBC Investor & Treasury Services Malaysia is a processing center of operational excellence supporting 10 countries across three geographical time zones. The country employs a Global Operating Model to maximize efficiencies across times zones and supports a 24/5 operational capability.As Manager, Major Incident Management (MIM), you will be...

Company DescriptionExperian is the world's leading global information services company. During life's big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and...

Requisition ID: Location: CYBERJAYA SELANGOR DARUL EHSAN, MY, 63000Job Requirement:Management of the team of Project Engineers, Operation Engineers, Maintenance Engineers and Facility Engineers; this includes all aspect of people/performance/rotation management. Ensuring effective and efficient management of day to day 24x7 business operations Manage/Improve...

Role Specification:Managing and growing relationships at key accounts Responsible for Customer Satisfaction, with help from respective Engagement Manager and will work closely with delivery teams Based on the size of accounts the no of accounts may varyAccount managers will have to focus on multiple accounts in a particular country/ regionThe account...

Supports complex account modules with higher revenue of the organization, acting as the pivotal team member on all customer crisis issues, this position is held accountable for all customer issues while simultaneously concentrating on process improvement and customer satisfaction.This position is charged with resolving customer issues with the independent...

Assistant Manager, Critical FacilitiesWho are we?Equinix is the world's digital infrastructure company, operating 200+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments....

Job description: Generate daily, weekly, and monthly reports of the clients account. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Performing daytoday administrative tasks such as maintaining client information files and processing paperwork. Respond to customer...

Assistant Manager, Critical Faciltiies Equinix is the world's digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global...

Role:Operations ManagerTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Operations Management Operations Supervisor operations skills BPO Operations Operations Manager Call centre Operations Operations Quality operations assistant manager banking operations...

JOB PURPOSEMaintain, manage and provide desirable solution to the client for products and services offered by Cyber Security Malaysia to ensure that all products and services delivered are aligned to CSM business objectives.KEY ACCOUNTABILITIESGather feedback from assisting client on the effectiveness of the CSM services and provide report on the information...

Job InformationJob Opening ID ZR_1609_JOBIndustry Finance & AccountsCity CyberjayaCountry MalaysiaAs the Financial Reporting Manager at Deriv, you will be in charge of planning the company's financial strategies, providing regulatory reporting, and handling management accounts. With your expertise in all areas of financial management, you will ensure a...

Job InformationJob Opening ID ZR_1728_JOBIndustry Human ResourcesCity CyberjayaCountry MalaysiaAs a Building Manager at Deriv, you will manage and administer the business premises and facilities. You will ensure the functionality, comfort, safety, sustainability and efficiency of the building and its environment can serve and support Deriv as an organisation...

Job SummaryThis position is responsible to manage Reconciliations Services' day-to-day processing of reconciliations, perform escalations, providing leadership and vision to members of the Reconciliation Team in Malaysia covering Trade and Cash reconciliations. The incumbent has input on the planning and controls of the team, directing its business, and...

POSITION:Procurement ManagerRESPONSIBILITY AND ACCOUNTABILITY Source and adequate best supplier in terms of pricing, terms and condition offer and servicing for each type of products. Evaluate and provide rating for each type of supplier by completion the Evaluation and Selection of Supplier for Contract & Procurement Director for approval. Conduct and...

Assistant Manager, Customer OperationsJob Summary:Provides direct supervision to professional individual contributors and/or skilled, support individual contributors. Acts as guide to unit or sub-units and may become actively involved, as required, to meet schedules and resolve problems.ResponsibilitiesLeadership Provides direct supervision to professional...

Job InformationJob Opening ID ZR_1435_JOBIndustry People ManagementCity CyberjayaCountry MalaysiaJoin our growing Talent Management team to partner with our leaders and managers to be a key driver of the company's success by serving as a strategic and tactical consultant for people and organisational development strategies.As a Talent Management Executive,...

Senior Advisor - Technical Program ManagementAre you ready to take on a challenging yet rewarding role as a Senior Advisor in Technical Program Management? Join our dynamic team in Cyberjaya, Malaysia and be part of driving innovation and impactful change!Responsibilities: Strategic Management: Collaborate on strategy development and performance management...

Principal Senior Consultant, Technical Program ManagementClients worldwide rely on Dell Technologies for their IT needs. Our Technical Account Managers (TAMs) tackle the challenge of meeting user requirements and maintaining IT infrastructure availability. More than just problem solvers, TAMs take a proactive approach to drive technical initiatives,...

At Dell Technologies, we need strong leaders on our IT Program Management team to drive IT project, program and portfolio activity across all IT and business segments. As part of this team, you will manage resources to make sure projects are completed on time, on budget and up to our high quality standards.Join us as an IT Program Management Consultant on...