Customer Support

Job SummaryWe are looking for a friendly, well-spoken Fundraising Specialist Intern to assist our company in expanding our customer base. The sales development representative's responsibilities include generating potential leads, preparing presentation material and connecting customers with the right salesperson.To be a successful sales development...

Role:Customer Service ExecutiveTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:ChatKey Skills: Call Center Customer Service Japanese language english Call Centre skills customer support Proficient in English Strong English Communication Skills Customer Support Japanese + English...

Customer Support RepresentativeResponsibilities: Assist customers with product inquiries, troubleshooting, and issue resolution. Maintain a positive, empathetic, and professional attitude toward customers at all times. Collaborate with other teams to resolve customer issues promptly. Keep accurate records of customer interactions and transactions....

OverviewThe CSS will be the primary contact for customers using the client's website shopping channel.The CSS lives the values of our client which are:1.Responsibility: The CSS represents the client and is the face of the brand to the outside world.Quality and a Passion for Excellence: We always want to shoot for the best possible result.The CSS is expected...

Customer Support RepresentativeResponsibilities: Assist customers with product inquiries, troubleshooting, and issue resolution. Maintain a positive, empathetic, and professional attitude toward customers at all times. Collaborate with other teams to resolve customer issues promptly. Keep accurate records of customer interactions and transactions....

Responsibilities: Provide professional assistance to our customers to get the best use of our products and services as well as smooth operations. Respond to and resolve customer enquiries including clarifying customer complaints, proposing and explaining solutions, expedite correction and following up to ensure resolution and customer satisfaction. Record...

Customer Support RepresentativeResponsibilities: Assist customers with product inquiries, troubleshooting, and issue resolution. Maintain a positive, empathetic, and professional attitude toward customers at all times. Collaborate with other teams to resolve customer issues promptly. Keep accurate records of customer interactions and transactions....

Position: Customer Support - MandarinLocation: Petaling JayaWorking hours: 7:30 AM - 4:30 PMWorking days: Monday to FridaySalary: Up to RM8,000Requirements: Able to speak, read and write in Chinese (simplified and traditional) SPM and above Has customer service experience preferredResponsibilities: Understand customer needs, translate them into tasks, and...

Customer SupportRequirements:Required languages(s): English, Bahasa Malaysia & ChineseAble to speaks fluent Cantonese, Mandarin and EnglishAt least 2 years of working experience in the related field is required for this position.Answering clients about all technical support questionsResolve issues reported by customers, liaise with technical team as and when...

Responsibilities: Assist customers with product inquiries, troubleshooting, and issue resolution. Maintain a positive, empathetic, and professional attitude toward customers at all times. Collaborate with other teams to resolve customer issues promptly. Keep accurate records of customer interactions and transactions. Continuously strive to improve customer...

Position: IT Customer Support (Mandarin / Cantonese)Company Background: Global BPO CompanyLocation: Kuala LumpurTenure: PermanentRemuneration: RM4,100(Basic) RM500 (KPI Allowance)Contact details:Shunta Takai / EPS Consultants MalaysiaJob SummaryAs a GDC Agent, your main job is to provide top-notch customer support for the company's products and services....

We are looking for a Customer Support Associate for our prestigious client in the software development industry. This is a hybrid position based in Kuala Lumpur, Malaysia. Key Responsibilities:Complete a comprehensive training program to prepare for responding to live customer issues.Handle incoming inquiries via emails, calls, and chats professionally.Use...

Role:Any OtherTimings:Shifting Schedule (Permanent)Industry:Telecom / ISPProcess:VoiceFunctional Area:Any OtherKey Skills: Customer Service Mandarin good communication skills Requirements:Diploma or or equivalent SPM Holder With minimum 1 year in Customer service or SupportMalaysian that can speak in fluent Mandarin.English is required for basic...

Are you a problem-solver with a knack for customer service and an eye for design? We are seeking a Customer Support Specialist with expert skills in Excel and Canva to join our dynamic team. In this role, you will provide top-notch support to our customers, ensuring their satisfaction and success with our products and services. Additionally, you will utilize...

A TECH INSURE SDN BHD is an insure-tech solutions provider driving tech-innovation in the general Takaful and insurance industry. We also offer a socially responsible financial solution to selected customers allowing for a deferred payment mechanism in the purchase of specific takaful products. We allow our customers looking for motor Takaful and insurance...

Whom are we looking for? Excellent command of Malay and English in both verbal and written communication. Able to work on 24/7 rotational shift Able to start 11 December Excellent soft skills, verbal and written communication skills. Excellent listening skills. Ability to deescalate calls in an effective manner. Ability to assess the customer and adjust...

This is a Remote position_1. Responsibilities Answering questions about features and documenting any technical issues, and passing them on to the product team Creating support tasks for the team Clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or...

Job Description: Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives Build sustainable relationships and engage customers by taking the extra mile Keep the customer's privacy and protect customer information Meet personal/team qualitative and quantitative targets Handle simple to difficult inquiries...

Handling customer support calls, helpdesk ticketing, and following up on the complaints on customer's lodged issues and ensuring that it is resolved and responded to in a timely manner. Identify errors/bugs and guide customers to troubleshooting and problemsolving. Escalating unresolved customer complaints to the 2nd level or technical department. Updating...

Responsibilities Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback and other raising issue related to the company's products Working in virtual teams distributed globally. Working with desperate and demanding client groups. Providing technical support on windows/ Linux based env.Requirements: Japanese...