Active Directory Specialist

1 week ago


Bangsar South, Malaysia EPS Ventures Sdn Bhd Full time

Exciting Opportunity:
Join Our Team as an Engineer - Active Directory Services


Location:
KL Gateway (Bangsar South)

Employment Type:
Full-time

About Us:

We foster a diverse and inclusive work environment where every team member's background and experiences contribute to our success. Our culture emphasizes fairness, performance, and collaboration to drive innovation and strong customer connections.

Position Summary:


As an Engineer specializing in Active Directory Services (ADS), you'll play a vital role in ensuring the seamless operation of our ADS environment.

Your responsibilities include maintaining service delivery, resolving issues promptly, and contributing to transformation initiatives to optimize ADS services.

Key Responsibilities:

  • Daytoday Operations:_
  • Handle service requests, incidents, problem management, and change requests related to ADS and its services.
  • Maintain the stability and availability of the ADS environment through routine maintenance, monitoring, and troubleshooting.
  • Improve processes and documentation to enhance efficiency and effectiveness.
  • Manage customer expectations and ensure satisfaction through effective communication.
  • Service Delivery and

Performance Management:
_

  • Ensure compliance with SLAs, change management processes, and KPIs for ADS services.
  • Proactively monitor and manage ADS service performance, addressing potential issues before impacting users.
  • Root Cause Analysis and

Continuous Improvement:
_

  • Conduct root cause analyses for incidents and problems, recommending preventive measures.
  • Drive continuous improvement initiatives to enhance ADS operations.
  • Optimization and Automation:_
  • Identify optimization opportunities and implement automation solutions to streamline processes.
  • Collaborate with internal teams to deliver automation solutions for ADS operations.
  • ADS Transformation and Modernization:_
  • Lead transformation initiatives to enhance the efficiency, security, and scalability of the ADS ecosystem.

Key Requirements:

  • Bachelor's degree in IT, Computer Science, or related field.
  • Minimum 8 years of experience with Microsoft Identity technologies, including Active Directory and Azure Active Directory.
  • Proven experience in transforming and operating complex ADS environments.
  • Strong proficiency in related services such as Azure AD, AD Connect, ADFS, PKI, DNS, and VDS/LDS.
  • Ability to analyze, optimize, and automate ADS services and processes.
  • Knowledge of server virtualization technologies, preferably VMware and/or Microsoft technologies.
  • Familiarity with ITIL framework principles.
Join our team and contribute to shaping the future of Active Directory Services

Job Types:
Full-time, Permanent

Salary:
Up to RM8,000.00 per month

Benefits:

  • Dental insurance
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Performance bonus
  • Yearly bonus


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