Order Management

3 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia BASF SE Full time

We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.

We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress.

Not only your performance but also your personality matter to us, regardless of gender, age, ethnicity, orientation, and background. At BASF, careers develop from opportunities.

Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region?

Do you want an open, supportive, and caring working environment?

Do you view your development needs seriously as we do?

If YES, then take your career to the #NextLevel with BASF

Objectives of the Position

The Executive, Order Management, will execute the customer order management processes with a consistent high level of service across ASEAN, ANZ, Taiwan for the Customer Service which is still with GB.

Main Tasks

Operations and Performance

Execute the Customer Order Management processes set up in KL Hub with the different models & interfaces Processing of sales and purchase orders from various customers in a timely manner Service contact for assigned countries – monitor order status and provide update information to the countries and customers BL draft checking (for LC orders, 3rd party supplier orders and key customer orders) Manage Insurance Certificate (if necessary) Follow up BL receipt status based on ETD Collection of Original Bill of Lading and other documents from goods suppliers Provide full and accurate required documents to customers Upload / maintain documents in SAP for audit trail Support documents for internal and external audit purpose Register all and follow-up with all non-conformances in the NCM system to ensure a quick and efficient customer response Participate proactively in new workflow for on time & accurate documents Ensure that delivery capability and reliability of all orders Ensure that a minimum internal cycle time of order processing is achieved by improving the process wherever possible Verifying pricing with Marketing and execute & monitor all guidelines implemented Troubleshooting and problem solving Process debit and credit notes wherever applicable (BU)

Requirements

Education

Bachelor degree or High Diploma preferably in Business or Supply Chain Management

Working Experience

2-4 years relevant experience in supply chain management, including hands-on experience in order management and shipping document handling

Technical & Professional Knowledge

Supply Chain Management / process knowledge, SAP (SD module) experience, operational order management including shipping documentation, foreign documentary trade, good communication skills.

BASF Asia-Pacific Service Centre was established in 2005. Located in Kuala Lumpur, the regional service hub has about 1,200 employees and growing. Focused on being a competency and digitalization driven hub, it also provides quality functional and know-how services in the areas of finance, controlling, human resources, real estate and facilities management, communications, environmental, health and safety, procurement, import-export order management, and information services to BASF companies and affiliates in the Asia Pacific region. BASF also has two other regional hubs located in Berlin, Germany, and Montevideo, Uruguay that cover the Europe and Americas regions.

At BASF, we create chemistry for a sustainable future. We combine economic success with environmental protection and social responsibility. Around 112,000 employees in the BASF Group contribute to the success of our customers in nearly all sectors and almost every country in the world. Our portfolio comprises six segments: Chemicals, Materials, Industrial Solutions, Surface Technologies, Nutrition & Care and Agricultural Solutions. BASF generated sales of €68.9 billion in 2023. BASF shares are traded on the stock exchange in Frankfurt (BAS) and as American Depositary Receipts (BASFY) in the U.S. Further information at .

  • Order Management

    2 months ago

    Kuala Lumpur, Kuala Lumpur, Malaysia BASF SE Full time

    Objectives of the Position The Executive, Order Management, will execute the customer order management processes with a consistent high level of service across ASEAN, ANZ, Taiwan for the Customer Service which is still with GB. Main Tasks Operations and PerformanceExecute the Customer Order Management processes set up in KL Hub with the different models &...

  • Order Management

    1 month ago

    Kuala Lumpur, Kuala Lumpur, Malaysia BASF SE Full time

    Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region? Do you want an open, supportive, and caring working environment?Do you view your development needs seriously as we do?If YES, then take your career to the #NextLevel with BASF Objectives of the PositionThe Executive, Order Management,...

  • Order Management

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia BASF SE Full time

    Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region? Do you want an open, supportive, and caring working environment?Do you view your development needs seriously as we do?If YES, then take your career to the #NextLevel with BASF Objectives of the PositionThe Executive, Order Management,...

  • Order Management

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia BASF SE Full time

    Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region? Do you want an open, supportive, and caring working environment?Do you view your development needs seriously as we do?If YES, then take your career to the #NextLevel with BASF Objectives of the PositionThe Executive, Order Management,...

  • Order Management

    5 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia BASF SE Full time

    Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region? Do you want an open, supportive, and caring working environment?Do you view your development needs seriously as we do?If YES, then take your career to the #NextLevel with BASF Objectives of the PositionThe Executive, Order Management,...

  • Order Management

    7 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia BASF SE Full time

    Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region? Do you want an open, supportive, and caring working environment?Do you view your development needs seriously as we do?If YES, then take your career to the #NextLevel with BASF Objectives of the PositionThe Executive, Order Management,...

  • Order Management

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia BASF SE Full time

    Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region? Do you want an open, supportive, and caring working environment?Do you view your development needs seriously as we do?If YES, then take your career to the #NextLevel with BASF Objectives of the PositionThe Executive, Order Management,...

  • Order Management Senior Director

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full time

    About the Role:We are seeking a highly skilled and experienced Order Management Senior Manager to join our team at Businesslist. As a key member of our organization, you will be responsible for leading and managing the Order Management team to ensure timely and accurate processing of customer orders.Key Responsibilities:Develop and implement strategies to...

  • Intern, APTC Order Management

    4 months ago

    Kuala Lumpur, Kuala Lumpur, Malaysia BASF SE Full time

    Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region? Do you want an open, supportive, and caring working environment?Do you view your development needs seriously as we do?If YES, then take your career to the #NextLevel with BASF Objectives of the PositionA rewarding internship journey with...

  • Head of Order to Cash Operations

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Michael Page Full time

    About Our ClientOur client is a globally recognized organisation and due to expansion plans they are currently seeking an O2C Manager to be part of the team. **Job Summary**The successful candidate will be responsible for leading the Order to Cash (O2C) process, ensuring seamless execution and delivery of high-quality results. This role will involve...

  • Head of Order-to-Cash Operations

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full time

    About the Role:The Head of Order-to-Cash Operations will be responsible for overseeing the entire Order-to-Cash process, ensuring seamless execution and optimal performance. This includes managing cash allocations, reconciliations, and reports, as well as developing and leading processes for accounts receivable analytics and trend analysis.Key...

  • Order to cash associate

    3 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia DCatalyzer Sdn Bhd Full time

    We are Driven by Technology, Led by Heart. With over two decades of experience in the world of work, we are here to provide the best possible solutions across multiple business prototypes using technology and talents.The Role You will be responsible for : Developing and implementing sourcing strategies together with cross-functional teams across the...

  • Digitalization Specialist, Order-to-Cash

    4 months ago

    Kuala Lumpur, Kuala Lumpur, Malaysia BASF SE Full time

    Objectives of the Position Digitalization is an integral part in BASF's business. In Financial Order-to-Cash, we drive digitalization and innovation to optimize operational processes that translates to business outcomes and creates better customer experience. This position aims at supporting the Financial Order-to-Cash workstreams to: Collaborate and...

  • Coordinator, order management

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Starhub Full time

    Job Description( Please copy from Word Pad instead of Word Document )Qualifications( Please copy from Word Pad instead of Word Document )

  • Head of Order-to-Cash Operations

    6 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full time

    Job Summary:We are seeking a highly skilled and experienced professional to lead our Order-to-Cash (O2C) team at Businesslist. As the Head of O2C, you will be responsible for overseeing the entire O2C process, from cash application to accounts receivable management.Key Responsibilities:Oversee the cash application process, ensuring accurate and timely...

  • Team Lead, Order to Cash Collections and Cash Application

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Michael Page Full time

    About Our ClientOur client is a leading global company in the industry, seeking a highly skilled Team Lead to join their team.Job DescriptionKey Responsibilities:Be the primary contact and subject matter expert of Order to Cash Collections and Cash Allocations, responsible for the entire process, including client receipts allocations, collections, AR related...

  • Compliance Team Lead

    7 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Michael Page Full time

    {"title": "O2C Compliance Team Lead", "description": "Main Responsibilities:Lead the O2C Compliance function, ensuring adherence to global standards and regulations.Develop and implement compliance strategies to prevent or detect fraud.Evaluate control risks by country and plan compliance audit schedules accordingly.Collaborate with Global/Regional SMEs to...

  • Mandarin Business Operations Officer in Electronics Industry

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan JEV Management Sdn. Bhd. Full time

    Job SummaryWe are seeking a highly skilled Mandarin Business Operations Officer to join our team at Agensi Pekerjaan JEV Management Sdn. Bhd. The ideal candidate will have a strong background in sales operations and excellent communication skills in both Mandarin and English.Key ResponsibilitiesCustomer Service: Respond to customer inquiries in a timely...

  • Customer Relations Manager

    2 months ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time

    about the companyRandstad is partnering with a Japanese Manufacturing company and the group is presently looking for a new Customer Relations Manager. The purpose of this position is to oversee and ensure smooth operation of the CR (includes AR, Customer Service & Purchasing, Operation & Controls) Team.about the jobTroubleshoot and resolve operational issues...

  • Customer Service Manager

    2 months ago

    Kuala Lumpur, Kuala Lumpur, Malaysia JAC Recruitment Malaysia Full time

    COMPANY OVERVIEW A leading manufacturer and distributor of standard components for Press Die, Plastic Mold, and Factory Automation products, renowned for its wide variety, fast delivery, high quality, and low prices. Over the past decade, the company has established a strong presence and track record in Singapore and Southeast Asia. Specializing in...