Agency Compensation
4 days ago
At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.
About the Role
Responsible for Financing Scheme, Agency Office Maintenance (AOM) and Office Support Allowance (OSA) end to end administration and payment processing.
- Handle Agency Office Maintenance (AOM) and Office Support Allowance (OSA) end to end administration, validation and payment processing.
- Financing Scheme and Agency Compensation payment calculation, validation and payment processing.
- Ensure all the payment validation is accurate as per standard operation procedures (SOP), rules and regulations set by regulatory and the company; and the completeness checking of payment calculation.
- Ensure regular and ad-hoc compensation reporting is generated within the stipulated timeline.
- Perform data analysis on agency compensation and provide insights for management's reference.
- Perform any other agency compensation assignment from time to time in order to meet operational efficiency objective.
- Continuously review and fine-tune the SOP/processes to ensure it meets with the business requirements and customer expectations.
- Collaborate efficiently with relevant parties to resolve all enquiries from agency and collaborators within agreed turnaround time.
- Periodic quality assurance check, prepare data as requested by internal and external audit and compliance team.
- Data Management – to keep accurate records/documentation for payment related matters.
- Prepare user requirements/user story for system improvement, requirement walkthrough with relevant parties.
- Perform verification on UAT results and post deployment checks.
Job Requirements:
Education: Tertiary education of any field from recognized University with minimum 2 years working experience in distribution operations.
Experience: Minimum 2 years relevant working experience.
Skills:
- Proficient in Microsoft Office Software (MS Word, MS Excel, MS Power Point)
- Meticulous and detailed oriented person.
- Self-motivated and able to work independently.
- Problem solver with analytical mind.
- Good command in English (verbal and written communication).
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