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Client Engagement Manager

2 months ago

Malaysia Blue Legal Full time

Location: South West
Salary: Market Rate
Salary band: Market Rate
Contract type: Permanent
Date posted: 07/08/2024

Blue Legal have partnered with an award-winning national law firm who is seeking a Client Development Manager to join their team. You will be responsible for developing and enhancing relationships with key Public Sector clients, driving growth and influencing the direction of the firm's Public Sector practice, working closely with Client Relationship Partners and supporting teams.

The Responsibilities:

  • Liaise with key stakeholders to develop and deliver strategic client development plans.
  • Conduct regular client team meetings to share knowledge, identify cross-selling opportunities, and plan client development activities.
  • Work with the wider team to ensure delivery of contractual requirements for key clients.
  • Share insights and tools using the client intelligence portal and CRM system.
  • Support the roll-out of a robust client management programme, including client listening initiatives.
  • Promote client-related work across the firm through internal communications.
  • Broaden client relationships across the firm and clients' businesses.
  • Develop hot topics and legal/sector insights relevant to key clients.
  • Manage relationship review meetings, including research, setting agendas, and follow-up actions.
  • Promote client-related work through external channels including the website, social media, and PR activities.

The Candidate:

  • Proven track record in client management and business development within a professional services environment.
  • Experience managing major bids with strong stakeholder and project management skills.
  • Enthusiastic, confident, proactive, persistent, and robust.
  • Public Sector experience advantageous but not essential.

Please note : Due to the specific sectors we work in, only candidates with valid work experience in a Law Firm, Accountancy Firm, Management Consultancy, Property/Construction Firm, Financial Services Firm or a high profile relevant Association or Agency will be considered.

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