Current jobs related to Head of Service - Malaysia - Monroe Consulting Group

  • Head of Service

    1 month ago

    Malaysia Monroe Consulting Group Full time

    Lead Head of Service for diesel engine maintenance, repair, and overhaul (MRO) services and vessel management at an established engineering firm, overseeing operations, leading a team, and fostering a customer-centric culture. Key responsibilities include developing service strategies, optimizing processes, monitoring performance metrics, and collaborating...

  • Head of Service

    1 month ago

    Malaysia Monroe Consulting Group Full time

    Executive recruitment company Monroe Consulting Group Malaysia's Industrial Division is recruiting on behalf an established engineering firm specializing in diesel engine maintenance, repair, and overhaul (MRO) services and vessel maintenance management. As the Head of Service, the wining candidate will play a crucial role in overseeing our MRO...

  • Client Servicing Executive

    7 months ago

    Malaysia Innity Full time

    Overall Job Function Passionation is an Influencer Marketing Platform & Marketplace providing focused SME/MNC advertising services in Malaysia and APAC. You will be responsible for the day-to-day operations and execution of key campaigns and projects. Qualified individuals should be highly driven, and aggressive to thrive in a fast-paced and dynamic working...

  • Project Consultant

    5 months ago

    Malaysia BIPO Service Shanghai Limited Full time

    **Project Consultant **Company Overview**: Established in 2010 and headquartered in Singapore, BIPO is a **global payroll and people** **solutions** provider. Our comprehensive **total HR solutions** include our Human Capital Management (HCM) suite, Global Payroll Outsourcing (GPO) and Employer of Record (EOR) service across 160+ global markets. We are...

  • Logistics Customer Service

    2 months ago

    Malaysia Simplify Logistics Sdn. Bhd. Full time

    Simplify Logistics Sdn Bhd is a locally setup total logistics company since 2019, with head office located in Klang, Selangor; and a branch setup in Penang. Overall, we are handling logistics shipments across the globe in-out Malaysia, and also triangle shipment connecting other countries. Our team are young and energetic, with growing prospect. We would...

  • Admin Weighbridge Clerk

    5 months ago

    Bandar Malaysia Cement Industries of Malaysia Berhad Full time

    Company/ Syarikat : Unipati Concrete Sdn Bhd Batching Plants : Bandar Malaysia Job Description: The weighbridge clerk is responsible to do weighing incoming and outcoming of raw material and recording for ISO purposes. In addition, the weighbridge clerk is also required to do administrative work such as preparing the overtime claim, assisting the plant...

  • Executive, Flour Technical Services

    7 months ago

    Malaysia FFM Berhad Full time

    Main Responsibilities: To assist the Head of Flour Technical Service Department on the following main job scopes: - Provide technical services to customers on flour products' issues and to visit the customers' business places regularly. - To gather and understand customers' need and report it to the QC team, Production team and the management. - Provide...

  • CB IB Operations

    1 month ago

    Malaysia 0834 Deutsche Bank (Malaysia) Berhad Full time

    Description: Details of the Division and Team: Custody Operations is responsible for delivering services related to Custodial function for Securities Services. As Head of Custody operations, the main responsibilities are to lead all aspects of Settlement and Asset Services activities within Malaysia operations. The role is also responsible for driving...

  • Partner Service

    6 months ago

    Malaysia STAAH Full time

    We are a New Zealand owned company that provides online management solutions for various size accommodation providers internationally, such as Hotels, Motels, Resorts, Apartments, B&Bs, Lodges and much more. You will interact with a wide variety of people in the hospitality industry and have the ability to develop excellent relationships with our clientele...

  • Convention Catering and Services Executives

    5 months ago

    Malaysia Sunway Group Full time

    **JOB RESPONSIBILITIES** - Operate effectively on Breeze. Manage accounts, enter bookings, use reports, follow up on bookings and produce event orders. Handle reports and distribution of documents i.e. daily, weekly (10 days) and monthly. - Maintain good working relationship with all departments and co-workers. - Confirm and follow up on all conference...

  • Duty Supervisor, Aircraft Services

    5 months ago

    Malaysia Malaysia Airline Full time

    **Job Title**: Duty Supervisor, Aircraft Services **Reports To**: Duty Manager Aircraft Services **Role Purpose**: - The Aircraft Service Duty Supervisor is responsible for the efficient use of resources to ensure operational performance. He is responsible to promote and deliver safe, timely and efficient ground handling services including operating all...

  • Driver

    5 months ago

    Malaysia RHB Banking Group Full time

    Working Hour - Regular Hours - Monday - Friday- Business Area- Location- Description **Primary Objective**: - Provide transportation services for Country Head Singapore & all RHB entities’ assignments, and maintain company vehicles in good working condition to ensure safe & on-time arrival at destination. - The driver will share workload with the other...

  • Financial Services Consultant, Empire Gallery

    7 months ago

    Malaysia CIMB Group Full time

    **KEY RESPONSIBILITIES** - To promote and professionally sell a wide range of Bancassurance life insurance products to the Bank’s existing and potential customers. - To provide professional advice and on appropriate financial products based on customer need. - To ensure customer satisfaction and provide excellent after sales service. - To plan and...

  • Service Manager

    6 months ago

    Malaysia Rentokil Full time

    We are looking for a motivated, dynamic **Service Manager **to join our team based in Butterworth. Your responsibilities will be to manage and control the Service Department in a consistent manner to fulfil the Branch’s contractual obligations while operating within the confines of the service budget. To help to achieve this, we will provide you with a...

  • Financial Services Consultant, Pelabuhan Klang

    7 months ago

    Malaysia CIMB Group Full time

    Sales Planning & Execution- To promote and professionally sell a wide range of Bancassurance life insurance products to the Bank’s existing and potential customers. - To provide professional advice and on appropriate financial products based on customer need. - To ensure customer satisfaction and provide excellent after sales service. - To plan and...

  • Site Manager

    5 months ago

    Malaysia Avantor Full time

    The Opportunity: Overall management co-ordination and responsibility for the day to day operational management of the Avantor Services team on our customer’ site. Responsible for health and safety requirements, training/compliance and line management of the Avantor staff to ensure delivery of a high-quality service to our customer. Liaise with other...

  • Executive, Administration

    5 months ago

    Malaysia FFM Berhad Full time

    **FFM FARMS SDN BHD|SUA BETONG, NEGERI SEMBILAN** **Job Summary**: - Plan, organize, coordinate and direct day to day administrative functions. - Coordinate and/or make purchases and payments, according to Company’s procedures and communicate with other Head of department and suppliers as and when required. - Coordinate and communicate with farms/head...

  • Assistant Service Manager

    5 months ago

    Malaysia Rentokil Full time

    We are looking for a motivated, dynamic **Assistant Service Manager **to join our team based in JB. Your responsibilities will be to manage and control the Service Department in a consistent manner to fulfil the Branch’s contractual obligations while operating within the confines of the service budget. To help to achieve this, we will provide you with a...

  • Financial Services Consultant, Kota Kemuning Branch

    7 months ago

    Malaysia CIMB Group Full time

    **KEY RESPONSIBILITIES** - Sales Planning & Execution- To promote and professionally sell a wide range of Bancassurance life insurance products to the Bank’s existing and potential customers. - To provide professional advice and on appropriate financial products based on customer need. - To ensure customer satisfaction and provide excellent after sales...

  • Service Supervisor

    6 months ago

    Malaysia Rentokil Full time

    **_In this role you will be responsible for:_** - Plan and check service schedules via in-house system - Manage and train service staff in order to improve the service quality - Make sure team members provide quality and timely services as per scheduled - Carry out regular quality assurance checks on completed services by spending 20% of available...

Head of Service

1 month ago

Malaysia Monroe Consulting Group Full time

Summary: Lead a team of skilled engineers and technicians to oversee MRO operations, ensuring high-quality and efficient services for diesel engines and vessels.

Monroe Consulting Group Malaysia's Industrial Division is recruiting on behalf of an established engineering firm specializing in diesel engine maintenance, repair, and overhaul (MRO) services and vessel maintenance management. As the Head of Service, you will play a crucial role in overseeing our MRO operations, ensuring that our services meet the highest standards of quality and efficiency. You will lead a team of skilled engineers and technicians, drive operational excellence, and foster a customer-centric culture to uphold our reputation as industry leaders in diesel engine maintenance and vessel management.

Job Responsibilities:
  • Lead and manage the service department, ensuring the efficient delivery of MRO services for diesel engines and vessels.
  • Develop and implement service strategies that align with company goals, focusing on operational excellence and customer satisfaction.
  • Establish and maintain service standards, ensuring compliance with industry regulations and safety requirements.
  • Optimize service processes and workflows to enhance efficiency and service quality.
  • Monitor and analyze service performance metrics, identifying areas for improvement and implementing corrective actions.
  • Oversee the resolution of complex customer issues and complaints, ensuring a high level of customer satisfaction.
  • Collaborate with cross-functional teams, including sales, engineering, and supply chain, to improve service delivery and customer experience.
  • Mentor and develop team members, promoting a culture of continuous improvement and professional growth.
  • Prepare and manage the service department budget, optimizing resource allocation and controlling costs.
  • Stay abreast of industry trends, technological advancements, and best practices to maintain a competitive edge.
  • Cultivate and maintain strong relationships with key service clients, ensuring their needs are met and identifying opportunities for upselling and cross-selling services.
  • Proactively seek out and develop new business opportunities, including exploring government contracts and public sector partnerships.
Job Requirements:
  • Bachelor's degree in Mechanical Engineering, Marine Engineering, or a related field; Master's degree preferred.
  • Minimum of 12 years of experience in service management, preferably within the MRO, diesel engine, or marine industry.
  • Strong leadership and team management skills, with the ability to motivate and guide a diverse team of professionals.
  • In-depth knowledge of diesel engine maintenance, repair, and overhaul processes.
  • Excellent problem-solving and analytical skills, with a data-driven approach to decision-making.
  • Strong communication and interpersonal skills, capable of building relationships with clients and stakeholders.
  • Proven track record of managing budgets and achieving financial targets.
  • Familiarity with industry regulations, safety standards, and best practices.
  • Certification in Project Management or other relevant certifications is a plus.