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2 months ago

Kuala Lumpur, Kuala Lumpur, Malaysia The Cigna Group Full time
General Clerk Associate Representative

Cigna is a global health service company dedicated to helping people improve their health, well-being and sense of security. We are seeking a highly organized and detail-oriented individual to join our team as an Administrative Assistant in our Kuala Lumpur office.

About the Role

You will be responsible for efficiently processing and organizing incoming and outgoing documents, including letters, faxes, claims, and payment letters. Your tasks will include:

  • Capturing important information from claim documents and entering it into our Smart Indexing system
  • Assessing basic medical treatment and information from claims documents to ensure accuracy
  • Meeting daily production targets for Indexing
  • Performing basic analytics and data entry tasks
  • Managing files and classifying data
  • Transferring received claims to various platforms
  • Triaging the flow between member and provider claims
  • Processing claims within stipulated timeframes
  • Managing multiple channels for claim receipt
  • Cross-referencing emails for further processing
  • Performing other tasks as allocated
About You

We are looking for a candidate who:

  • Speaks and writes fluent English
  • Is accurate and detail-oriented
  • Is organized and able to prioritize tasks
  • Has excellent time management skills
  • Can handle confidential information with discretion
  • Can accurately handle large quantities of documents
  • Is able to work under pressure
  • Has a can-do attitude
  • Is a team player
About Cigna

Cigna is a global health service company with almost 40,000 employees serving 85 million customer relationships worldwide. Our company is dedicated to helping people improve their health, well-being, and sense of security.

Our Offer

We offer a challenging job in an international and growing enterprise, a dynamic and entrepreneurial company culture that values and stimulates initiative, and market-related salary conditions.

Please note that you must meet our posting guidelines to be eligible for consideration.