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Customer service executive

2 months ago

Kuala Lumpur, Kuala Lumpur, Malaysia A Job Thing Full time
Job Responsibilities Respond to client's issues and enquiries promptly through phone call, email, chat, and internal software. Introduce and demonstrate the system to customers such as account registration, job posting, etc. Responsible for escalating clients' issues to the sales team. Support the Account Manager by continuously showcasing a positive & professional work attitude. Job Requirements Good command of written & spoken English, Mandarin & Bahasa Malaysia. At least 2+ years of experience in a Customer Success role or equivalent handling B2 B customers. Candidate must possess at least a Diploma in any profession. Excellent communication and presentation skills. Good logical thinking, able to quickly understand customer problems and respond to them. Job Benefits Working Hours (Mon - Friday: 9 AM - 6 PM)
  • No night or weekend shifts.
Casual Attire. Nearby LRT/Monorail/MRT. Attendance Bonus. Young & Energetic working environment. EPF/SOCSO. Medical Allowance. Parking Incentive. Dental & medical subsidy.#J-18808-Ljbffr