Sr. Technical Support, IT Operations

Job SummaryLeads in the technical design and development of cross-functional, multi-platform application systems. Applies advanced in-depth and/or broad knowledge, considered a top resource across the organizationJob DescriptionAnalyzing features such as feasibility, associated costs, time, and the compatibility of new programs with existing programs, and...

Job SummaryJob DescriptionPURPOSE The primary purpose for this position is to provide processing and support for operational processes. Incumbent will review, verify, and record data into technology systems supporting department processes. In addition, incumbent will research, resolve, or secure requested information for other operational areas, RBC Business...

Job SummaryJob DescriptionWhat is the opportunity?RBC Investor Services Malaysia is a processing centre of operational excellence supporting 10 countries across three geographic time zones. RBC IS Malaysia employs a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability. The objectives for Malaysia are...

Job Title:Advisor I, Local Temp Hiring – MalaysianJob DescriptionThe Technical Support Advisor role is to handle incoming general inquiries and technical issues viaemails / chat / phone related to Oculus Reality Labs products. Language of support is Global English.Essential Functions/Core Responsibilities ● Addressing and resolving inbound customer...

Job SummaryJob DescriptionPURPOSE The primary purpose for this position is to provide processing and support for operational processes. Incumbent will review, verify, and record data into technology systems supporting department processes. In addition, incumbent will research, resolve, or secure requested information for other operational areas, RBC Business...

Job SummaryJob DescriptionPURPOSE The primary purpose for this position is to perform input and review on processes and support for exception-based and potentially complex operational processeses. Incumbent will review, verify, and record data into technology systems supporting department processes. In addition, incumbent will research, resolve, or secure...

Job SummaryJob DescriptionPURPOSE The primary purpose for this position is to perform input and review on processes and support for exception-based and potentially complex operational processeses. Incumbent will review, verify, and record data into technology systems supporting department processes. In addition, incumbent will research, resolve, or secure...

Job SummaryJob DescriptionPURPOSE The primary purpose for this position is to perform input and review on processes and support for exception-based and potentially complex operational processeses. Incumbent will review, verify, and record data into technology systems supporting department processes. In addition, incumbent will research, resolve, or secure...

Job SummaryJob DescriptionWhat is the opportunity?RBC Investor & Treasury Services Malaysia is a processing center of operational excellence supporting 10 countries across three geographical time zones. The country employs a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability.You will be responsible...

Job SummaryJob DescriptionJob Description Summary:The Securities Data Services (SDS) group within RBC's Reference Data Service's group is responsible for the management of the organization's securities reference data repositories. As a Data Analyst you will assist with providing reusable, authoritative, timely, comprehensive, and consistent securities...

Job SummaryJob DescriptionWhat is the opportunity? Our client is a specialist provider of asset services, custody, payments and treasury services. Founded in 1864, they are the 10th largest bank worldwide and the 5th in North America, as measured by market capitalization. They are among a small group of highly rated global banks and are recognized time and...

Job SummaryJob DescriptionWhat is the opportunity? Our client is a specialist provider of asset services, custody, payments and treasury services. Founded in 1864, they are the 10th largest bank worldwide and the 5th in North America, as measured by market capitalization. They are among a small group of highly rated global banks and are recognized time and...

Job SummaryResponsible for contributing to the development and implementation of an effective risk management framework and governance structure for APAC business and legal entities. This role involves collaborating with APAC ERM team in Malaysia to adopt best practices within the bank and the region, assisting in the execution of standardized ERM activities...

Job SummaryManages all aspects of administrative support functions for large or multiple offices or departments. Manager with HR responsibility. Typically manages and oversees supervisors and/or hourly/professional jobs and responsible for setting the overall direction for employees.Job DescriptionProviding analyses of budgets, project proposals, and...

Job Description What you'll need to bring to the role & Experian Good knowledge of project management methodology and tools including software. Good knowledge of computer systems and processes and PC desktop applications. Good knowledge of business unit products and operations. Good knowledge of legislation and regulations impacting business unit industry....

Job SummaryJob DescriptionWhat is the Opportunity?You will provide support to all participants in the day-to-day administration of an assigned group of Single Names and their related credit facilities, loan drawings and fee and interest schedules. The competence with which you will carry out your duties will have major impact on the credibility of the...

Job Title:Sr. Technical Support, IT OperationsJob DescriptionThe Sr Tech Spt It Ops is responsible for daily production work tasks and provides advanced system-level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance, and support of these systems. This position demonstrates excellent...

Job Title:Sr. Technical Support, IT OperationsJob DescriptionThe Sr Tech Spt It Ops is responsible for daily production work tasks and provides advanced system-level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance, and support of these systems. This position demonstrates excellent...

Description The Sr Tech Spt It Ops is responsible for daily production work tasks and provides advanced system-level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance, and support of these systems. This position demonstrates excellent knowledge of systems analysis for hardware and...

Job Responsibilities : To handle and respond to enquiries and liaisons with customers To be responsible in resolving customer support issues To raise internal work requests to ensure customer requests, enquiries about products and services are met and internal requests are followed up in the interestof customer satisfactions. To effectively assist the...

Job Responsibilities : To handle and respond to enquiries and liaisons with customers To be responsible in resolving customer support issues To raise internal work requests to ensure customer requests, enquiries about products and services are met and internal requests are followed up in the interestof customer satisfactions. To effectively assist the...

Reporting to the Group Lead, Operations Management, the incumbent works to provide user support on Proximity (desk-side) service. Key responsibilities include but are not limited to: - To provide the proximity support and technical assistance for incidents relating to computer and printer hardware/software, virtual and onsite conferences to the Global...

**Technical Skills**: - Good experience and exposure to Linux/Unix - Technical troubleshooting/ debugging experience, programming experience, scripting knowledge, good knowledge in database, SQL queries will be added plus - Basic knowledge of macros. - Basic knowledge on Cluster and Active Directory - Usage of MS Office suite (MS Outlook, MS Word and MS...

**Posiiton **:Operation and Proximity Support Analyst - G5 **Work Location**:Cyberjaya **Working Hours**: Monday - Friday / 08.30am - 05.30pm **Salary**: RM3400 (Fixed) **Intake**: July 2023 **(Prefer with someone currently not working)** **Contract Duration**: 12 month contract (Renew based on performance) - To provide the proximity support and...

**Responsibilities**: - Take ownership of incoming help requests from end users and document all pertinent customer information. - Hands-on experience working with ticketing tools and SLA governed environment - Prioritize and schedule problems. Escalate problems (when required) to the appropriate channel. Record, track, and document the problem-solving...

**Responsibilities**: - Take ownership of incoming help requests from end users and document all pertinent customer information. - Hands-on experience working with ticketing tools and SLA governed environment. - Prioritize and schedule problems. Escalate problems (when required) to the appropriate channel.Record, track, and document the problem-solving...

**Responsibilities**: - Take ownership of incoming help requests from end users and document all pertinent customer information. - Hands-on experience working with ticketing tools and SLA governed environment. - Prioritize and schedule problems. Escalate problems (when required) to the appropriate channel.Record, track, and document the problem-solving...

**Job Summary** **What is the opportunity?** Our client is a specialist provider of asset services, custody, payments and treasury services. Founded in 1864, they are the 10th largest bank worldwide and the 5th in North America, as measured by market capitalization. They are among a small group of highly rated global banks and are recognized time and time...

Administration , Communication , Change Management , Databases , English , Integration , Linux , Management , Networking , Oracle , Research , Risk Management , SQL , Teamwork , Troubleshooting , Testing , Unix , Windows , A , Ability , Acceptance Testing , Access , Access Control , Achieve , Activities , Actual , Administration , Administration Support ,...

We are looking for Help Desk Support Specialists to provide 24/7 support, including weekends and public holidays. Their primary responsibility will be to deliver excellent customer service by offering technical assistance to end-users of the system. Training will be provided! Job Details: - Provide first-level technical support and troubleshooting...

Key responsibilities include but are not limited to:to provide the proximity support and technical assistance for incidents relating to computer and printer hardware/software, virtual and onsite conferences to the Global Service Centre and WRMalaysia officeEnsure the smooth running of the virtual and onsite conferences, audio/video services through providing...

**Responsibilities**: - To handle and respond to enquiries and liaisons with customers - To be responsible in resolving customer support issues - To raise internal work requests to ensure customer requests, enquiries about products and services are met and internal requests are followed up in the interestof customer satisfactions. - To effectively assist...

**Job title: IT Support** **Location: Cyberjeya** **Job Type: Permanent** **Skill set & Experience** **General** - Experience of working in a large customer focused environment; - At least 1 year’s experience in a customer service industry, preferably IT based; - At least 2 years experience of working in a helpdesk/customer handling environment; -...

**Responsibilities**: Trainer - Under the guidance of the class Trainer and supervision of the local Training Manager, the Program Ready Trainer will facilitate the training of classes as required - Present training materials through classroom learning, hands-on demonstrations, and supporting activities for technical, customer service, and sales accounts -...

WHY JOIN US?We practice a vibrant & energetic office culture.We provide opportunities for career advancement within the company.Good performance is always rewarded accordingly.“”JOB RESPONSIBILITIES:Job Description Provide technical support for broadcast related issues consist of both baseband and network aspects that affects transmission...

**Responsibilities**: Trainer - Under the guidance of the class Trainer and supervision of the local Training Manager, the Program Ready Trainer will facilitate the training of classes as required - Present training materials through classroom learning, hands-on demonstrations, and supporting activities for technical, customer service, and sales accounts -...