Current jobs related to Customer Service Executive - Malaysia - SLS Bearings (Malaysia) Sdn Bhd

  • Customer Experience Associate

    4 weeks ago

    Malaysia Customer Connect Malaysia Full time

    Customer Service Representative: Provide exceptional customer experience, resolve issues, and build relationships in a dynamic and supportive environment. We're seeking energetic individuals to join our team and embark on a lifelong journey in learning and growth. As a Customer Service Representative, you'll be an essential part of the journey, and your...

  • Customer Support Representative #FreshThisWeek #UrgentHiring

    3 weeks ago

    Malaysia Customer Connect Malaysia Full time

    We're seeking energetic individuals to join our team and embark on a lifelong journey in learning how to deliver exceptional customer experiences. Your roles include attending to incoming calls, resolving product or service problems, and providing accurate information. We're looking for a Malaysian citizen with a strong communication and interaction skills,...

  • Executive Customer Service

    2 months ago

    Malaysia Scicom (MSC) Berhad Full time

    SHAREJob DescriptionThe Responsibilities of the Role:To provide assistance and resolve telephone enquiries, problems or complaints from customers relating to a range of specified client products or services.To work as part of a team of Customer Service Executives and Assistant Manager.Using appropriate listening and troubleshooting skills to gather the...

  • Customer Service Executive

    5 months ago

    Malaysia IntersoftKK Full time

    Malaysia **Experience**: Customer Service Executive (Airline Project) - Native Korean **Skills**:Customer Service Executive (Airline Project) - Native Korean - Have good knowledge or experience in Airline Project. - Looking for Native Korean who are willing to relocate to Malaysia.

  • Customer Service Executive

    5 months ago

    Malaysia IntersoftKK Full time

    Malaysia **Experience**: Customer Service Executive (Travel Industry) - Native Korean **Skills**:Customer Service Executive (Travel Industry) - Native Korean - Have good knowledge or experience in Travel Indusry. - Looking for Native Korean who are willing to relocate to Malaysia.

  • Customer Success/Service Executive

    4 weeks ago

    Malaysia TIME's group Full time

    Customer Success Executive sought for a Science-Based Supplements company with a proven track record of innovation and expansion.Full-time position with a basic salary and commission structure.Vitera is a Science-Based Supplements company with a mission to create effective and unique supplements using the latest research findings. We are seeking a dedicated...

  • Customer Service Executive

    5 months ago

    Malaysia IntersoftKK Full time

    Malaysia **Experience**: Customer Service Executive (Travel Industry) **Skills**:Customer Service Executive (Travel Industry) - Have good experience with Customer support Executive ( Travel Industry ) Native Japanese.

  • Customer Success/Service Executive

    3 weeks ago

    Malaysia TIME's group Full time

    We are seeking a dedicated and organized Customer Success Executive to join Vitera, a Science-Based Supplements company, to help drive customer satisfaction and loyalty.Vitera aims to create effective and unique supplements using the latest research findings. As a Customer Success Executive, you will be responsible for delivering exceptional customer support...

  • customer service executive

    3 weeks ago

    Malaysia TIME's group Full time

    Manage daily transportation and shipments, ensuring customer needs are met and schedules are adhered to. Key Responsibilities: Manage day-to-day booking with carriers and customers Telemarketing with customers to promote services Support sales personnel with customer inquiries and issues Communicate and report customer shipment status Ensure daily...

  • Customer Service Executive

    5 months ago

    Malaysia IntersoftKK Full time

    Malaysia **Experience**: Customer Service Executive (E-commerce Industry - CS & SS) - Native Japanese **Skills**:Customer Service Executive (E-commerce Industry - CS & SS) - Native Japanese - Have good knowledge or experience in E -commerce Industry - CS & SS. - Looking for Native Japanese whoa re willing to relocate to Malaysia.

  • Customer Service Executive

    5 months ago

    Malaysia FENGSHUI REPUBLIC SDN BHD Full time

    **RESPONSIBILITIES**: - Expedite for customer complaint, follow up to ensure resolution achieved customer's satisfaction. - Undertake any specific assignments, ad-hoc jobs and related duties as when required. - **Assist in courses training** (Online course). - Perform any other administrative function including daily and monthly report. - **Proficient...

  • customer service social media

    3 weeks ago

    Malaysia Techno Mech (M) Sdn Bhd Full time

    Customer Service - Social Media Executive Summary: Provide exceptional customer service, resolve issues, and drive process improvements in a dynamic team environment. As a Customer Service - Social Media Executive, you will act as a liaison, providing product and service information, and resolving emerging problems with accuracy and efficiency. You will...

  • Head of Product

    3 weeks ago

    Malaysia Page Executive Full time

    High-level product management role driving innovation and growth in a dynamic industry. Manage cross-functional teams, collaborate with sales and marketing, and oversee product launch strategies. Track product performance, customer feedback, and budget, while setting performance metrics and ensuring compliance. Partner with Senior Leadership to...

  • customer service executive

    3 weeks ago

    Malaysia TIME's group Full time

    Manage daily bookings with carriers and customers, including telemarketing and providing support to sales personnel. Communicate shipment status and ensure timely transportation and job openings.Key Responsibilities:Manage daily bookings with carriers and customersConduct telemarketing with customersProvide support to sales personnelCommunicate shipment...

  • customer service social media

    3 weeks ago

    Malaysia Techno Mech (M) Sdn Bhd Full time

    Seeking Customer Service - Social Media Executive to provide product information, resolve customer issues, and drive process improvements. Minimum Diploma required. Key responsibilities include customer-centricity, teamwork, and problem-solving.

  • Customer Service Executive, Shah Alam

    5 months ago

    Malaysia Agensi Pekerjaan Glory HR Solutions (M) Sdn. Bhd. Full time

    A leading of Medical Industry is seeking an experience in **Customer Service Executive****: - Admission/Discharge** at Bukit Jelutong, Shah Alam. **Highlights**: - Career opportunities with good career prospect - Attractive remuneration package **Requirements**: - Malaysian with official age below 35 years old - At least 2 - 3 years of working...

  • Customer Service Executive #FreshThisWeek

    4 weeks ago

    Malaysia Carecone Full time

    **Customer Service Representative** **Provide exceptional customer service through inbound calls, live chat, and email, ensuring accurate information and exceeding customer expectations.** - Handling customer general enquiries, complaints, comments, and feedback related to the company's products. - Working in a team to achieve key performance indicators...

  • Customer Service Manager

    5 months ago

    Malaysia VYNCKE Full time

    VACANCY LOCATION: Malaysia The Customer Service Manager is the customer’s contact point once the VYNCKE installation is in operation. Your goal is to maximize customer satisfaction during the full lifetime of the plant by selling service, spare parts supply, operational assistance, helpdesk, maintenance contracts, project upgrades and on-site service...

  • Head of Product

    3 weeks ago

    Malaysia Page Executive Full time

    Highly visible role with autonomy to drive changeWorking with a team of professionals leading the industry  About Our Client The role involves managing cross-functional teams and collaborating with sales and marketing on product launch strategies. Responsibilities include tracking product performance and customer feedback, budgeting, resource allocation,...

  • Customer Service Manager

    4 weeks ago

    Malaysia Juris Technologies Sdn Bhd Full time

    Huntsman Global Business Services is now looking for a dynamic individual as a Customer Service Manager. Huntsman Performance Products (HPP) is looking for a Customer Service Manager to join our team in our newly set up Shared Service Office supporting our APAC customers. This individual will lead a Customer Service team and guide the team into a structured...

Customer Service Executive

3 months ago

Malaysia SLS Bearings (Malaysia) Sdn Bhd Full time
Job Responsibility

We are looking for a young and energetic Customer Service Representative who plays a crucial role in ensuring customer satisfaction and maintaining positive relationships between the company and its clients. This position involves providing exceptional service and support to customers, addressing inquiries, resolving issues, and promoting a positive brand image. The ideal candidate should possess excellent communication skills, problem-solving abilities, and a strong customer-centric approach. They will collaborate with internal and external teams to meet the company's goals and ensure adherence to organizational policies and procedures.

What will you be expected to do?
  1. Interact with customers via various channels (phone, email, WhatsApp, social media) and provide prompt and professional assistance.
  2. Respond to customer inquiries, concerns, and complaints in a timely and courteous manner.
  3. Identify and assess customer needs to provide appropriate solutions and recommendations.
  4. Handle and resolve customer issues, escalating complex cases to senior representatives or supervisors when necessary.
  5. Stay updated on product knowledge, industry trends, and company updates to better assist customers.
  6. Collaborate with internal teams, such as sales, marketing, and technical support, to address customer queries and issues.
  7. Check and prepare customer delivery orders and invoices and arrange for delivery.
Job Requirements What we are looking for?
  1. Required language(s): English, Bahasa Malaysia; Mandarin speaker is an advantage but optional.
  2. Candidate must possess at least a SPM / Diploma or above.
  3. You should have a minimum of 1-2 years' experience in related fields.
  4. Fresh graduates are also encouraged to apply; experienced candidates will be an advantage.
  5. You have proven experience in customer service and internal sales.
  6. You possess excellent communication skills and problem-solving skills.
  7. You are able to understand and communicate well with Mandarin-speaking customers.
  8. You have great time management skills in multi-tasking and managing additional projects.
  9. You are a fast learner, independent worker, and a joyful team member.

*Only shortlisted candidates will be contacted.

Job Benefits
  1. Working hours: 8.30am-5.30pm
  2. EFP/Socso
  3. Annual Leave/Sick Leaves
  4. Medical Benefits
  5. Insurance
  6. Work-life balance
  7. Modern Office Environment
#J-18808-Ljbffr