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Clinical Specialist, Joint Replacement

1 month ago

Subang Jaya, Selangor, Malaysia Stryker Full time

We are excited to be named one of the World's Best Workplaces by Fortune Magazine

We offer a total rewards package including bonuses, healthcare, insurance benefits, retirement programs, wellness programs, and service and performance awards.

As a key member of our team, you will provide technical consultative service to customers before, during, and after routine surgical cases.

  • Provide effective technical consultative service to customers before, during and after routine surgical cases
  • Ensure customers comprehend technical specifications and usage instructions of Stryker products
  • Monitor and manage inventory of implants and instruments at customer location
  • Provide inventory management and invoicing to customers and branch operations
  • Attend and support routine primary surgical procedures
  • Identify and troubleshoot product-related issues related to a customer's application of a product
  • Document every incident regarding product performance issues and assist in preparing reports according to Company policy and governmental requirements
  • Assist in the return/addition of products resulting from field service issues, stock adjustments, field actions, and administrative processes
  • Ensure that products requiring maintenance are returned to the branch in a timely manner
  • Provide product training to colleagues and/or customers in both one-on-one and in-service settings
  • Stay updated on product knowledge and professional skills through internal training, external seminars, and other sources

We are seeking a highly motivated and enthusiastic individual with a Bachelor's Degree or Diploma in Nursing or Health Sciences related fields and experience in nursing or scrubbing and operation theatre case support.

Stryker is a global leader in medical technologies, driven to make healthcare better. We offer innovative products and services in MedSurg, Neurotechnology, Orthopaedics, and Spine that help improve patient and healthcare outcomes.

Stryker is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.