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Customer Service Specialist

2 months ago

Malaysia TIME's group Full time
Customer Service Specialist (MNC, Shift, Fresh Grad, KL)

Your new company
A global fintech company founded in California, expanding their platform with the aim of enabling better access to investment opportunities and promoting financial inclusion, based in KL.

Your new role

  • Carry out the business processing of incoming call answering, online reply, and email reply
  • Responsible for customer platform and brokerage consultation, information enquiry and problem-solving
  • Responsible for recording, classifying and sorting out customer feedback

What you'll need to succeed

  • Willing to work in rotational shifts (weekend/night shift - allowances provided)
  • Mandarin or Cantonese speaker is preferred for external liaising
  • Open to fresh graduates

What you'll get in return

  • Attractive remuneration package including basic, shift allowances, 13th month bonus, performance bonus, and yearly increment
  • Career Advancement and Progression
  • Training and development

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to

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