Operational Vendor Management
2 months ago
Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region?
Do you want an open, supportive, and caring working environment?
Do you view your development needs seriously as we do?
If YES, then take your career to the #NextLevel with BASF
Objectives of the Position
Steer and develop Lead Logistics Provider (LLP) implementation to operationalization with respective country leads and operational vendor managers, and maximize their value realized through close relationship and intensive collaboration. Establish visibility, transparency on different forwarding services on global categories across Asia Pacific Take care of service delivery management, service requests, structural and tactical escalation management. Define, monitor, analyze and rate service provider (LLP) performance against target KPI's, focus areas and SLA's for Asia Pacific import / export operations Safeguard logistics process knowledge and hence keep BASF in position to change providers Ensure the business process links between LLP and 3PL(s) and BASF internal functions Analyze and provide opportunities for improvement, optimization and effective management of LLP and 3PL managed, incl. structural improvements with business units/service provider To work and establish performance management covering Service KPI, Cost & Quality for the different Service Providers used by the Import Export Operations in the countries Support development of risk assessment as well as contingency plans, apply respective measures in collaboration with service providersMain Tasks
Establish visibility/transparency of LLP across Asia Pacific and support country OVM's /Import Export Teams on sharing of best practices on cost management, service scopes and performance Management of LLP performance and contract adherence Provide input to the definition, review and update of KPI's, PI's, and SLA's as well as target values Conduct regular review meetings regarding LLP performance as well as participate in carrier / other LSP performance review where appropriate Align and exchange with other OVM Managers to identify commonalities, e.g. in reoccurring issues, performance deficits Continuous improvement of overall Import / Export management, carrier and service provider operations Derive opportunities for improvement and optimization based on the evaluation of performance and service level agreements Risk management of LLP partnership and overall logistics network in relation to import export scope of operations Support cost management of LLP and LSP services and involvement in global, regional projects and local initiatives Ensure LLP adherence to BASF standards, compliance procedures (regarding e.g. operations, cost, security, EHS, etc.), and to local, and international regulationRequirements
Education
Degree or above in international trade, engineering, business management. supply chain or related disciplineWorking Experience
Above 5 years working experience in logistics and/or import & export operation with some experienced in direct management of logistics service provider Working experience in chemical industry preferred.Technical & Professional Knowledge
Experience in SAP preferred, Fluent written and verbal English for global trade communication, logical thinking and solutions orientated; experienced in supply chain dispute and challenge resolution; Expertise in Import/Export Management processes and procedures, Incoterms and export/import regulations preferred; Knowledge of IMDG, IATA, Supply Chain Processes, Transportation Management (Air, Maritime and surface) preferred; Hands on in MS Office applications – Excel, PowerPoint, Word. Experienced using analytics tool / application preferredBASF Asia-Pacific Service Centre was established in 2005. Located in Kuala Lumpur, the regional service hub has approximately 1,200 employees and growing. Focused on being a competency and digitalization driven hub, it also provides quality functional and know-how services in the areas of finance, controlling, human resources, real estate and facilities management, communications, environmental, health and safety, procurement, import-export order management, and information services to BASF companies and affiliates in the Asia Pacific region. BASF also has two other regional hubs located in Berlin, Germany, and Montevideo, Uruguay that cover the Europe and Americas regions.
At BASF, we create chemistry for a sustainable future. We combine economic success with environmental protection and social responsibility. Around 112,000 employees in the BASF Group contribute to the success of our customers in nearly all sectors and almost every country in the world. Our portfolio comprises six segments: Chemicals, Materials, Industrial Solutions, Surface Technologies, Nutrition & Care and Agricultural Solutions. BASF generated sales of €68.9 billion in 2023. BASF shares are traded on the stock exchange in Frankfurt (BAS) and as American Depositary Receipts (BASFY) in the U.S. Further information at .
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