Inbound Sales Representative- English Speaking

2 months ago


Kcp Kelana Center Point Petaling Jaya Selangor Malaysia Teleperformance Malaysia Sdn Bhd Full time
Handle incoming calls using proper sales and customer service practices throughout the interaction.
Use a consultative approach to identify needs and propose solutions for new products and services that benefit their businesses.
Resolve issues within our support scope, guiding towards third-party solutions or paid consultations when necessary.
Troubleshoot client products to ensure a one-call resolution.
Achieve metrics like First Call Resolution, Conversion Rates .NET Promoter Score, and New Sales.
Exhibit excellent interpersonal skills and thrive in a fast-paced, high-volume environment.
Open to working in rotational shifts.

Bachelor's degree or Diploma in any disciplineOpen to Local MalaysianProficiency in written and spoken English (at least CEFR B2 Level)Minimum 1 year of sales experience preferredStrong ability to turn support calls into sales opportunities

High based salary with additional sales incentivesNearby to Public TransportTraining provided with Career Development

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