Health Solutions Partner

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Pfizer Full time

Health Solutions Partner - Hospital Govt (Central)

Location: Malaysia - Kuala Lumpur

Time Type: Full-time

Posted on: 14 days ago

ROLE SUMMARY

The Health Solution Partner is responsible for scientific sharing of Pfizer portfolio with assigned customers, deciding upon best strategies to develop relationships with Therapeutic Area HCPs and Key Opinion Leaders (KOLs). This includes understanding and facilitating formulary access, providing support to customers on portfolio treatment pathway (presentation, diagnosis, treatment, and adherence).

The HSP should possess customer, market, and business acumen combined with strong product and disease state knowledge. They must demonstrate strategic business development and management skills, in-depth customer engagement expertise in both virtual and in-person settings, and utilize a systematic approach to virtual engagement (e.g., clear agenda, next steps/follow-ups). Outstanding communication skills and proficiency in digital and virtual tools/multi-platforms are essential, along with the ability to work remotely in collaboration with cross-functional internal teams to address customer needs and compliantly deliver on Pfizer business objectives.

ROLE RESPONSIBILITIES

  • Provides direct access subject matter expertise for HCPs regarding "All I need to know about my medicine" for specialized medication-specific support.

  • Effectively identifies and implements the most efficient virtual/in-person engagement strategies by customer to maximize overall effectiveness and impact.

  • Builds rapport and relationships with customers across virtual and F2F environments; maintains a methodical approach toward call objectives.

  • Compliantly engages key customers proactively to provide education that best meets HCP and patient needs.

  • Develops and delivers relevant, targeted messaging utilizing approved materials to drive scientific knowledge and leverage customer priorities for better patient outcomes.

  • Leverages product and disease state knowledge to appropriately educate HCPs on unbranded and branded product value propositions.

  • Works effectively with HCPs and Healthcare alliances to plan for customer engagements in multiple formats.

  • Responsible for strategic deployment of Pfizer resources to support HCPs; collaborates effectively with other Customer-Facing colleagues.

  • Supports patients' access to Pfizer products by providing relevant information to HCPs on reimbursement and other Pfizer hub programs.

  • Collaborates effectively and compliantly with cross-functional colleagues to address customer inquiries and advance Pfizer objectives.

  • Effectively uses calendaring tools and insights to address customer priorities.

QUALIFICATIONS

  • Bachelor's Degree, preferably in Science and Health background.

  • Minimum 2 years of previous sales experience is preferred.

  • History of promotional or sales success, territory management skills, effective communication skills, teamwork, leadership ability, and accountability.

  • Valid driver's license and a driving record in compliance with company standards.

PREFERRED QUALIFICATIONS

  • 2 years pharmaceutical, biotech, sales, or relevant experience.

  • Must live within the territory.

  • Experience with therapeutic area and products associated with this role.

  • Knowledge of posted territory customers and markets.

  • Ability to develop comprehensive territory/customer plans.

  • Strategically overcome obstacles to gain access to difficult-to-see healthcare providers.

  • Cultivate relationships with KOLs and build lasting relationships with top priority customers.

  • Demonstrated ability to engage, influence, and support customers throughout the engagement process.

  • Strong organizational and analytical skills required.

Work Location Assignment: Hybrid
#LI-PFE

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

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