Health Solutions Partner

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Pfizer Full time

Health Solutions Partner - Hospital Govt (Central)

Location: Malaysia - Kuala Lumpur

Time Type: Vollzeit

Posted On: Heute

Job Requisition ID: 4931793

Role Summary

The Health Solution Partner is responsible for scientific sharing of the Pfizer portfolio with assigned customers, deciding upon best strategies to develop relationships with Therapeutic Area HCPs and Key Opinion Leaders (KOLs), understanding and facilitating formulary access, and providing support to customers on portfolio treatment pathways (presentation, diagnosis, treatment, and adherence).

HSP should possess customer, market, and business acumen combined with strong product and disease state knowledge; demonstrate strategic business development and management skills and in-depth customer engagement expertise in both virtual and in-person settings. Utilize a systematic approach to virtual engagement (e.g., clear agenda, next steps/follow ups); have outstanding communications skills and be adept in the operation of digital and virtual tools/multi-platforms skills; with the ability to effectively work remotely in collaboration with cross-functional internal teams to address customer needs and compliantly deliver on Pfizer business objectives.

Role Responsibilities
  • Provides direct access subject matter expertise for HCPs regarding "All I need to know about my medicine" for specialized medication-specific support.
  • Identifies and implements the most efficient virtual/in-person engagement strategies by customer to maximize overall effectiveness and impact.
  • Builds rapport and relationships with customers across virtual and F2F environments; maintains a methodical approach toward call objectives (e.g., clear next steps and appropriate documentation, managing to KPIs).
  • Utilizes current digital tools effectively (e.g., Veeva Engage, Zoom, Microsoft Teams, Microsoft Office) and adapts quickly to new customer-facing tools for successful customer engagement.
  • Compliantly engages key customers proactively to provide education that best meets HCP and patients' needs.
  • Develops and delivers relevant, targeted messaging utilizing approved materials via customer engagement to drive scientific knowledge and leverages customer priorities to drive better patient outcomes.
  • Leverages product and disease state knowledge to appropriately educate HCPs on unbranded and branded product value propositions.
  • Works effectively with HCPs and Healthcare alliances to plan for customer engagements in multiple formats.
  • Responsible for strategic deployment of Pfizer resources to support HCP (e.g., patient education, adherence resources).
  • Collaborates effectively and compliantly with cross-functional colleagues to address customer inquiries and advance Pfizer objectives.
  • Effectively uses calendaring tools, leadership goals, and personal insights to address customer priorities.
Qualifications
  • Bachelor's Degree, preferably in Science or Health background.
  • Minimum 2 years of previous sales experience is preferred.
  • History of promotional or sales success, territory management skills, effective communication skills, and demonstrated teamwork, leadership ability, and accountability.
  • Valid driver's license and a driving record in compliance with company standards.
Preferred Qualifications
  • 2 years of pharmaceutical, biotech, sales, or relevant experience.
  • Must live within the territory.
  • Experience with therapeutic area and products associated with this role.
  • Knowledge of posted territory customers and markets.
  • Demonstrated ability to engage, influence, and support customers throughout the engagement process.

Work Location Assignment: Hybrid
#LI-PFE

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

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