Call centre executive
3 days ago
Company Description
Bestinet Sdn Bhd (Bestinet Malaysia) is an Information Technology organisation that focuses on delivering technologically innovative, client-centric cross-border technology solutions for public and private sector clientele. Since 2008, Bestinet has been involved in developing end-to-end technology solutions for a wide array of clients, aiming to exceed client expectations through smart collaborative partnerships. The company aims to be a global leader in cross-border economic migration solutions.
Role Description
This is a full-time on-site role as a Call Centre Executive located in Cyberjaya. The Call Centre Executive will be responsible for providing customer support, handling customer service inquiries, communicating with clients, managing contact centers, and supporting sales activities.
Qualifications
- Customer Support and Customer Service skills
- Strong Communication skills
- Experience in Contact Centers
- Sales experience
- Excellent interpersonal skills
- Ability to multitask and prioritize tasks
- Knowledge of CRM systems is a plus
- Previous experience in a similar role is beneficial
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