Retail Shop Manager

5 days ago


Ipoh, Perak, Malaysia Viqsports Full time

Join to apply for the Retail Shop Manager role at ViQ Apparel Sdn Bhd.

Be among the first 25 applicants.

Job Responsibilities:

Sales Management (Sales Target Setting & Execution)
  • Set sales targets and develop strategies to drive business growth.
  • Monitor store or sales team performance to ensure sales targets are met.
  • Analyze sales data, optimize sales processes, and improve conversion rates.
Team Management (Employee Training & Performance Evaluation)
  • Responsible for recruiting, training, and managing the sales team to enhance professional skills.
  • Develop incentive plans to boost employee motivation.
  • Conduct performance evaluations, provide feedback, and suggest improvement plans.
Inventory & Merchandise Management
  • Monitor inventory levels to ensure sufficient stock of best-selling products.
  • Coordinate merchandise display to enhance store image and customer experience.
  • Handle slow-moving inventory through promotions or strategic adjustments to reduce stock accumulation.
Customer Service & Marketing
  • Provide excellent customer service to enhance customer satisfaction and loyalty.
  • Handle customer complaints and maintain brand reputation.
  • Participate in marketing activities, plan promotional campaigns, and increase brand exposure.
Financial & Cost Control
  • Monitor store operating costs to improve profitability.
  • Analyze sales data and develop appropriate pricing strategies.
  • Control losses and optimize purchasing and inventory management.
Competition & Market Analysis
  • Stay updated on market trends and competitor activities to adjust sales strategies accordingly.
  • Collect customer feedback to improve products and services.
Job Requirements:
  • 3-5 years of sales management experience in the fashion retail industry; experience in managing chain stores is preferred.
  • Proven experience in sales management, with the ability to set sales plans and lead a team to achieve targets.
  • Strong team management skills, capable of motivating and developing the sales team effectively.
  • Excellent communication and coordination skills to collaborate across departments and enhance team efficiency.
  • Talent development ability to train employees and improve the professional skills of sales staff.
  • Customer-oriented mindset, focusing on customer needs and enhancing customer satisfaction.
  • Ability to handle customer complaints appropriately and maintain brand reputation.
  • Familiar with brand promotion and marketing strategies, able to assist in promotional activities.
  • Knowledge of inventory management to optimize product allocation and minimize overstock and losses.
  • Adaptability to the retail industry's fast-paced work environment, with the flexibility to work shifts or overtime.
  • Strong stress management and execution skills to work efficiently in a high-paced environment.
Job Benefits:
  • Medical Benefits
  • Staff Discount
  • Commission
Seniority Level:

Executive

Employment Type:

Full-time

Job Function:

Sales and Business Development

Industries:

Textile Manufacturing

Only shortlisted candidates will be notified.

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