Retail Operations Manager
3 days ago
**Job Description for Retail Supervisor at GMG**
About the RoleWe are seeking a highly skilled and experienced Retail Supervisor to join our team at GMG. As a Retail Supervisor, you will play a key role in supervising sales operations and achieving sales targets.
Key Responsibilities- Maintain Administrative Procedures: Ensure timely submission of administrative documents according to company guidelines.
- Assist Store Manager: Provide support in day-to-day store operations.
- Provide Excellent Customer Service: Attend to customers' inquiries, feedback, and complaints.
- Achieve Sales Targets: Meet sales targets according to company guidelines.
- Coordinate Stock Levels: Ensure sufficient stock levels are maintained.
- Maintain In-Store Merchandising: Ensure product presentation is maintained.
- Cash Control and Stock Control: Adhere to cash control and stock control procedures.
- Policies and Procedures: Ensure store adheres to SUTL Sports Retailing Policies and Procedures.
- Experience: At least 3 years of experience in sports/fashion retail industry.
- Communication Skills: Ability to communicate in English.
- Leadership Skills: Experience in retail operations, customer service, sales, people leadership, and management.
- Conflict Resolution: Ability to utilize tools to support conflict resolution and employee coaching and counseling.
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