Technical Support Engineer
3 days ago
This job is for a Technical Support Engineer on the Taiwan Team. You might like this job because you get to provide support for Windows & Linux systems, troubleshoot network devices, and communicate with clients and vendors.
Responsibilities- Provide day-to-day support and assist for operating systems.
- Support operating systems such as Windows & Linux.
- Remotely deploy, configure and troubleshoot Windows & Linux server operating systems.
- Maintain, diagnose and troubleshoot network device problems.
- Configure and troubleshoot endpoint devices, operating systems, and all IT hardware assigned.
- Perform excellent oral and written communication skills to communicate with endpoint clients and vendors.
- Undertake any other duties and responsibilities as instructed by the Direct Superior / HOD.
- Able and willing to work rotational shifts (Morning: 9am-6pm; Afternoon: 12pm-9pm; Night: 6pm-3am).
- Candidate must possess at least a Diploma in Information Technology or equivalent.
- Familiarity with IT hardware components.
- Ability to troubleshoot and resolve technical issues with minimum supervision.
- Proficient in written and spoken Mandarin is a must.
- Fresh graduates are welcome to apply.
- Ability to work independently and be a team player.
- A highly motivated and innovative team player.
- Willing to travel to Taiwan if required (very rare).
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