Technical Support Engineer
3 days ago
About Us
Spertron Global AS is a leading provider of [industry] solutions. We are seeking a skilled Technical Support Engineer to join our team and provide technical support to various business users.
Key Responsibilities
- Respond to technical queries and requests from business users in a timely and professional manner.
- Collaborate with the development team to resolve technical issues and implement new features.
- Conduct root cause analysis to identify permanent solutions to prevent recurring incidents.
- Manage multiple technical issues simultaneously, prioritizing and escalating as necessary.
Requirements
- Strong understanding of AS400 system and RPG, COBOL language.
- Experience with Silverlake banking system is highly desirable.
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