Face to Face Fundraising Sr. Team Leader

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Greenpeace Southeast Asia Full time
Face to Face Fundraising Sr. Team Leader

Greenpeace is looking for a strong leader to grow and expand its fundraising operations in Malaysia and to address some of the critical environmental challenges that the country is facing today.

The Fundraising department is responsible for maximizing income from individuals by inspiring and engaging people and developing long-term committed relationships. We aim to build a cost-effective, ethical, and sustainable fundraising base to meet the needs of Greenpeace Southeast Asia. The Fundraising Manager would play a key role in GPSEA's expansion in the Malaysian market, by strengthening the existing face-to-face channel and diversifying into new ones.

Duties and Responsibilities:

  1. Lead new donor acquisition and existing donor retention.
  2. Manage and evaluate the performance of fundraising staff in Malaysia.
  3. Grow income from individual donors for GPMY.
  4. Optimize efficiency to maximize savings and minimize wastage in total expenditures.
  5. Improve supporter care and retention programs.
  6. Conduct regular field visits with face-to-face teams and call listening sessions with tele teams.
  7. Prepare and submit regular fundraising reports.

Skills and Experience Required:

  1. Education: Marketing/Communication/Business Administration/Related field
  2. Work Experience: 5 years experience in fundraising, direct marketing or sales; 3 years experience in leadership roles; experience in managing complex budgets.
  3. Functional Skills: Knowledge in managing face-to-face fundraising, telemarketing, donor retention, fundraising reporting, and analysis.
  4. Excellent verbal and written communication skills in Bahasa Melayu and English.
  5. Ability to work under pressure and adapt to flexible hours.
  6. Passion for the values of Greenpeace.

This is a fixed-term position in the fundraising department of GPSEA, based in Kuala Lumpur.

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