Service/Branch Manager
5 days ago
Company Background:
We are representing a well-known Pastry Cafe and as they are expanding, they are looking for a Branch Manager to be based in JB.
Job Description:
- Recruiting, interviewing and training staff to follow restaurant procedures.
- Greeting and advising customers.
- Maintaining safety and food quality standards.
- Ensuring compliance with licensing, hygiene and health and safety legislation.
- Promoting and marketing the business.
- Liaising with customers, employees, suppliers, licensing authorities and sales representatives.
- Preparing and presenting staffing/sales reports.
- Keeping statistical and financial records.
- Assessing and improving profitability.
- Making improvements to the running of the business and developing the restaurant.
- Keeping customers happy, getting their feedback on the experience and handling complaints.
- Organizing schedules, keeping track of employees' hours and recording payroll data.
- Ordering food, linens, gloves and other supplies while staying within budget limitations.
- Supervising daily shift operations, including front- and back-of-house restaurant operations.
- Controlling operational costs and identifying ways to cut waste.
- Appraising staff performance and disciplining or retraining employees to correct poor performance.
Job Requirements:
- Minimum possess a diploma/bachelor's degree in Business Administration, Management, or any related field.
- Must have at least 5 years of experience as an assistant manager or restaurant manager.
- Strong leadership, communication, and interpersonal skills.
- Must have experience running at least a 60-seat restaurant.
- Excellent organizational and multitasking abilities.
- Proficient in financial management and budgeting.
- Ability to analyze data and make informed decisions.
- Knowledge of industry and market trends.
- Willing to work on weekends and rotation shifts.
If interested please submit your updated resume to balqis@talentrecruit.com.my
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