Account Manager

5 days ago


Subang Jaya, Selangor, Malaysia Swagelok Malaysia Full time

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As an Account Manager - Sales, you'll nurture existing customer relationships while identifying new growth opportunities. You'll serve as the trusted technical advisor who understands customer challenges and delivers solutions that exceed their expectations.

What You'll Do

  • Cultivate Customer Excellence - Understand customer needs deeply and deliver exceptional service throughout the sales journey, building lasting relationships that drive loyalty and growth.
  • Collaborate Across Teams - Partner with solutions sales, customer service, and cross-functional teams to orchestrate strategic deals through complex sales cycles.
  • Drive Strategic Account Management - Develop and execute account plans with clear goals and metrics that align with company objectives, while tracking performance against targets.
  • Identify Growth Opportunities - Maintain a hunter's mindset to proactively identify expansion opportunities within existing accounts and suggest actions to improve sales performance.
  • Provide Technical Leadership - Leverage your deep knowledge of our products, services, and applications to develop and mentor team members.
  • Shape Sales Strategy - Contribute valuable market insights by monitoring competitive offerings, understanding client dynamics, and identifying key decision makers to influence new business opportunities.

Requirements

  • Bachelor's Degree in Engineering or relevant field
  • Senior-level experience in sales and marketing
  • Proven track record in customer engagement and delivering excellent customer experiences
  • Creative thinking and adaptability in a changing business environment
  • Experience with CRM systems and account management practices
  • Experience analyzing and reporting on sales performance metrics
  • Strong execution skills to drive results

Join Our Team

If you're ready to combine your technical expertise with strategic account management skills in a collaborative environment, we want to hear from you

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