head of operations and collections
7 days ago
Direct message the job poster from PAN & COMPANY | HEADHUNTER
- Committed, Profitable, Multi-regulated
- Large ongoing consumer lending book and financial services portfolio
- Ethical, accessible finance services products for consumers
Our Client has a renowned, visibly committed digital finance presence in the region, where it is seen as a forward-looking fintech taking the lead in investing in infrastructure and new technologies. Its work has benefited a range of consumer financial services activities and improved users' experiences, both internally and externally, from e-secure onboarding, data AI for client and risk management, to developing its own eco-partnerships to enable close-knit relationships with customers, bringing ethical, accessible financial products to the wider community.
This is a key hire reporting to the Country CEO, with responsibility over 100+ staff, and shall be responsible for the end-to-end digital financial services operations (payment, lending, etc), across customer service, collections, onboarding, merchant risk, AML/KYC, operational excellence, etc.
Requirements:
- 10+ years (VP-SVP equivalent in Banking) of experience in Malaysia's consumer lending industry in an operations, customer service and collections management capacity
- Experience in fintech, unsecured, mobile wallets, and payments will be advantageous
We welcome your resumes here to James Yalung (james@pan-co.sg) with a LinkedIn invitation to connect.
PAN&CO is a registered headhunting firm based out of Singapore. Licence R1544419 | 18S9074
Seniority level- Director
- Full-time
- Management, Strategy/Planning, and General Business
- Industries: Banking, Financial Services, and Telecommunications
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