Membership Manager

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Bell Ward Malaysia Full time

Our client is a Health and Food Nutrition Company. In order to support rapid and aggressive expansion, our client is looking for a talented and dynamic professional to join them as the Membership Manager.

Job Responsibilities

  • Develop and implement comprehensive strategies to drive membership revenue growth.
  • Identify new revenue streams and optimize existing channels for sustainable growth.

Merchandising and Sales

  • Oversee selection, procurement, and sales of merchandise offered to members.
  • Collaborate with internal teams to integrate merchandising seamlessly within the membership platform.
  • Monitor sales performance and adjust strategies based on market trends and member behaviour.

Partnership and Brand Collaboration

  • Identify and secure strategic partnerships with leading brands to enhance the membership program.
  • Negotiate agreements that ensure mutual benefits and strong brand alignment.
  • Develop co-branded initiatives, promotions, and events with partners.

Cross-Functional Collaboration

  • Work closely with marketing, product development, and customer experience teams to ensure seamless execution of revenue initiatives.
  • Utilise member feedback and analytics to refine and enhance the membership value proposition.

Market Analysis and Reporting

  • Conduct regular market and competitive analysis to stay ahead of industry trends.
  • Prepare and present performance reports, insights, and recommendations to senior management.

Project Management

  • Lead initiatives from conception to execution, ensuring timely delivery and achievement of key performance metrics.
  • Manage budgets, timelines, and resources effectively.

Job Requirements

  • Bachelor degree in Business, Marketing, or a related field.
  • Proven track record of driving revenue growth in membership or subscription-based environments.
  • Experience in negotiating and managing strategic brand partnerships.
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Business Development, Sales, and Management
Industries
  • Wellness and Fitness Services, Retail, and Retail Health and Personal Care Products
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