Head of Sales-Global Operations Centre
4 days ago
Join the Access Family and shape the future of digital sales in our KL Global Operations Centre At Access, we're driven by our passion for software and technology's ever-evolving landscape. Our core value—'Love Work, Love Life'—fuels our success, and we're looking for like-minded individuals to help us become a UK Top 10 Software Company. Are you ready for the challenge?
Who we are: At Access, we don't just build software—we create innovative solutions that empower over 10,000 organizations and 1 million users across industries, from professional services and manufacturing to not-for-profits and more. By staying ahead of industry challenges, we enable our customers to thrive. Now, we are seeking a dynamic Digital Head of Sales to build, lead and scale a high-performing digital sales team in our KL Global Operations Centre (GOC).
About the Role: As GOC Head of Sales, you will build, lead and scale a high-performing digital sales team, driving customer acquisition, revenue growth, and sales excellence. Based in Kuala Lumpur, you will play a key role in aligning our digital sales strategy with global objectives, ensuring we deliver cutting-edge solutions to Small to Medium businesses across Asia-Pacific. You will be responsible for fostering a strong team culture, developing individual team members, and leading through influence in a complex matrix organisation. Success in this role requires a leader who can motivate, inspire, and coach a diverse sales team while navigating a fast-moving, multi-stakeholder environment. This is a high-impact leadership role, ensuring alignment between our digital sales strategies and global objectives.
Key Responsibilities:- Lead & Scale the Digital Sales Team: Build, manage, and optimize a high-performing team, ensuring a structured, data-driven approach to achieving and exceeding revenue targets.
- Drive Revenue Growth: Utilize digital channels, automation, and data-driven strategies to accelerate customer acquisition and retention.
- Enhance Sales Performance: Implement best-in-class sales methodologies, coaching frameworks, and performance metrics to ensure continuous improvement.
- Align with Global Strategy: Collaborate with global sales leaders to ensure consistency and operational efficiency across key markets.
- Leverage Technology & Automation: Integrate advanced CRM, AI-driven insights, and automation tools to streamline sales processes and increase productivity.
- Cross-Functional Collaboration: Partner with Marketing, Product, and Customer Success teams to maximize the impact of sales initiatives.
- Stakeholder Management: Provide strategic insights, forecasting, and recommendations to senior leadership.
- Coaching & Development: Mentor and develop emerging sales talent, fostering a culture of continuous learning and high performance.
- Provide Strategic Sales Leadership: Ensure alignment across all Sales teams in the GOC. Foster collaboration, drive strategic initiatives, and serve as a key liaison between GOC Sales teams and global leadership.
- Drive Sales Expansion & Operational Excellence: Support the strategic growth of Sales within the GOC by optimizing processes, scaling teams, and ensuring the GOC is positioned as a key contributor to global sales success. Collaborate with Sales Operations, Recruitment, and Enablement and all Sales teams in the GOC to drive efficiency and accelerate impact.
- Results-Driven Leader: Passionate about growth and market expansion.
- Culture Builder: Creates a positive, inclusive, and high-performing team culture that drives engagement and results.
- Developer of People: Invests in coaching, mentoring, and professional development of team members.
- Strong Influencer: Able to lead without formal authority, aligning stakeholders across different teams and functions.
- Strategic & Data-Driven: Uses insights to drive targeted digital sales motions and customer segmentation.
- Resilient, Agile & Adaptable: Thrives in a fast-paced, evolving environment and is comfortable with change and ambiguity.
- High emotional intelligence: with the ability to build relationships across cultures and regions.
- Strong problem-solving abilities: and the capacity to execute with a hands-on approach.
- Bachelor's degree in a relevant field; advanced degree preferred.
- Proven experience in managing and leading global teams.
- Experience in change management and driving transformational change.
- Previous experience in similar roles.
If you are a dynamic leader with a customer-first mindset and a passion for driving transformational change, we invite you to apply for this key role in shaping the future of our Global Operations Centres.
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