IT Business Partner, SEA

5 days ago


Petaling Jaya, Selangor, Malaysia Europ Assistance South East Asia Full time

Direct message the job poster from Europ Assistance South East Asia

Regional Recruitment & Talent Management | 12+ yrs Driving Talent Acquisition & Development Strategies | Building High-Performance Teams

Position Summary:

IT Business Partner SEA will be located in Malaysia and supporting Junior Business Partner in TH. This strategic role will be liaison between IT department and various business units across SEA. Also in charge of ensuring Technology Proposals(RFP)/Scoping/Client Assessment related to IT/IS and Communication interface between IT and Business goals. This role also will be supporting BD team onboarding new client portfolio and involved in performing changes in IT scope for existing client.

Responsibilities:

  • Align IT with Business Goals: Ensure that all IT initiatives and projects are in line with the strategic objectives of the business, driving value and supporting growth.
  • Manage Relationships: Serve as the primary point of contact between IT and business units, fostering strong, collaborative relationships to understand and meet business needs.
  • Oversee IT Projects: Lead the planning, development, and execution of IT projects, ensuring they are completed on time, within scope, and within budget.
  • Identify IT Solutions: Analyze business processes and identify technological solutions that can improve efficiency, productivity, and competitiveness.
  • Coordinate with Vendors: Work closely with external IT vendors and service providers to design, implement, and maintain IT solutions that meet business requirements.
  • Monitor Performance: Track and report on the performance of IT systems and solutions, ensuring they meet the desired outcomes and business objectives.
  • Ensure Compliance: Ensure that all IT activities comply with internal policies, industry standards, and regulatory requirements to mitigate risks and protect the organization.
  • Manage Resources: Allocate and manage IT resources, including personnel, budget, and technology, to optimize performance and achieve project goals.
  • Mitigate Risks: Identify potential IT-related risks and develop strategies to mitigate them, ensuring business continuity and data security.
  • Drive Continuous Improvement: Promote a culture of continuous improvement within the IT department, encouraging innovation and the adoption of best practices to enhance IT services and processes.

Requirements:

Education: Bachelor's degree in Information Technology, Business Administration, or a related field. A Master's degree is a plus.

Experience: Minimum of 5 years of experience in IT business partnership or a similar role, preferably within the travel or service industry.

Skills:

  • Strong project management and organizational skills.
  • Excellent communication and interpersonal skills.
  • English advanced (oral and written)
  • Proficiency of MS Office suite (Excel, PowerPoint, Word)
  • Ability to think strategically and align IT initiatives with business goals.
  • Proficiency in IT project management tools and methodologies.
  • Leadership and team management experience.
Seniority level
  • Executive
Employment type
  • Full-time
Job function
  • Information Technology, Management, and Consulting
Industries
  • Insurance and IT Services and IT Consulting
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