Senior Executive, After Sales Strategy Planning
2 weeks ago
Add expected salary to your profile for insights.
Introduce new business model concepts or improvise current operations to support customer retention and provide better customers' experience.
Develop interactive/digitalize experiences for our customers to meet the needs of the new generation and to stay ahead in the industry.
Monitor and conduct reviews on the effectiveness of implemented customer retention and customers' experience strategies.
Manage and coordinate new model readiness activities for After Sales before and after model launch.
Maintain close communication with Honda from other countries for service improvement activities to align with company or global Honda direction.
Oversee the activities within the team to ensure execution according to plan.
Execute & monitor department KPIs - PDCA, Budget, Business Plan.
Support the team in any adhoc tasks.
JOB REQUIREMENTS:Minimum Degree or equivalent.
Experience in the automotive industry.
Strategic thinking with good knowledge of the ever-changing environment and customers' needs.
Good communication & presentation skills.
Self-motivated with creative problem-solving, analytical, and decision-making skills.
Dynamic personality and able to work under pressure.
High competency in Microsoft Office (Word, Excel, PowerPoint). Knowledge in Power BI will be an added advantage.
How do your skills match this job?Your application will include the following questions:
- Which of the following statements best describes your right to work in Malaysia?
- What's your expected monthly basic salary?
- Which of the following types of qualifications do you have?
- How many years' experience do you have as a service adviser?
Manufacturing, Transport & Logistics 1,001-5,000 employees.
A company that desires to live your dreams, Honda Malaysia Sdn Bhd would like to meet with you. We are a newly established joint venture company, currently engaged in the business of manufacturing, assembling, and distributing HONDA automobiles. In accordance with our continuous incentives to expand and establish Malaysia as our future regional production centre, we are presently inviting dynamic and highly motivated individuals who have the passion to excel to join our progressive team.
#J-18808-Ljbffr-
After Sales Strategy Leader
2 weeks ago
Klang, Selangor, Malaysia Honda Full timeRole Summary:We are seeking a highly motivated and experienced individual to take on the role of Senior Executive, After Sales Strategy Planning. This position will be responsible for introducing new business model concepts, improving current operations, and developing interactive/digitalized experiences for customers.The ideal candidate should have...
-
Automotive Strategy Planner
2 weeks ago
Klang, Selangor, Malaysia Honda Full time**Job Overview:**Honda Malaysia Sdn Bhd is a newly established joint venture company, currently engaged in the business of manufacturing, assembling, and distributing HONDA automobiles.We are inviting dynamic and highly motivated individuals who have the passion to excel to join our progressive team as a Senior Executive, After Sales Strategy Planning.
-
After Sales Manager
1 week ago
Klang, Selangor, Malaysia Didi Group Full timeAfter-sales Manager provides development of brand service and customer loyalty programs, sales, marketing plan & campaign for Service, Parts, Accessories, Apparel and ensures after-sales service support to customers, such as the technical and claim warranty of the sold products. They take corrective actions to ensure customers' satisfaction, resolve...
-
Sales Strategy Executive
1 week ago
Klang, Selangor, Malaysia EPS Malaysia Full timeAbout the Role:We are seeking a Sales Strategy Executive to develop and execute sales strategies and go-to-market plans for the Automotive Aftermarket segment. The ideal candidate will have a proven track record in sales and marketing, with excellent analytical and problem-solving skills.Develop annual business plans, forecasts, and regular reports in line...
-
Senior Executive
2 weeks ago
Klang, Selangor, Malaysia Honda Full timeAbout Us:Honda Malaysia Sdn Bhd is a pioneering company that desires to live your dreams. We are a new generation of automobile manufacturers, focusing on innovative technologies and customer-centric solutions.We are currently looking for a skilled Senior Executive, After Sales Strategy Planning to join our team and contribute to our growth.
-
Engineer- After Sales Services
1 week ago
Klang, Selangor, Malaysia JJ-Lurgi Full timeAssist the After-Sales Service Manager to provide efficient and effective after sales services to existing customers and also involved in the implementation & execution of the upgrading contracts. Functions as a member of a team, be it a team member or team leader, and at often times, in individual assignments.Job ResponsibilitiesAttend to with urgency, all...
-
Sales Planning
17 hours ago
Klang, Selangor, Malaysia BYD Malaysia Full timeThe Sales Planning & Distribution Manager is responsible for developing and managing the company's vehicle sales forecasts, inventory distribution strategies, and sales operations. This role involves optimizing sales planning processes to ensure smooth and timely distribution of vehicles to dealerships, improving sales performance, and aligning strategies...
-
Senior Sales Executive
3 weeks ago
Klang, Selangor, Malaysia Randstad Malaysia Full timeWe are currently looking for a talented Senior Sales Executive for a European MNC that specializes in Construction Equipment manufacturing and services.Reporting to: Head of DepartmentLocation: SelangorExcellent employee compensation and benefitsThe RoleAcquire new corporate clients for leasing Mobile Elevated Work Platforms (EWP), including boom lifts and...
-
Chief Sales Strategy Officer
7 days ago
Klang, Selangor, Malaysia IJM Corporation Berhad Full timeAbout UsIJM Corporation Berhad is a leading Malaysian conglomerate with a global footprint spanning 10 countries across various sectors. Our core businesses include Construction, Property Development, Industry, and Infrastructure.We strive to deliver exceptional performance in all our ventures, ensuring that our products and services exceed customer...
-
IT Strategy Executive
1 day ago
Klang, Selangor, Malaysia Sunway Digital Hub, Digital Technology Solutions & Group Cybersecurity Full timeSunway Digital Hub is seeking an IT Strategy Executive to drive the development and implementation of IT strategies that align with the company's business objectives. This individual will work closely with senior leadership and Business Units to define the strategic direction of IT initiatives and ensure alignment with corporate...
-
Sales Executive
3 weeks ago
Klang, Selangor, Malaysia Saint-Gobain Weber Malaysia Full timeDirect message the job poster from Saint-Gobain Weber MalaysiaTalent & Succession Management Assistant Manager at Saint-GobainJob Description:To manage customer accounts and to achieve sales, gross margin & collection budget for designated geographical region.To develop new customers and sales channels for continuous growth.Follow up after sales services to...
-
Senior Sales Engineer
2 weeks ago
Klang, Selangor, Malaysia Randstad Malaysia Full timeWe are looking for a talented Senior Sales Engineer for an established MNC that specializes in inverter manufacturing & distributing services.Reporting to: Managing DirectorLocation: SelangorExcellent employee compensation and benefitsThe RoleDevelop and execute sales strategies, objectives, and action plans to drive revenue growth.Identify new business...
-
After Sales Solutions Coordinator
4 days ago
Klang, Selangor, Malaysia Michael Page Full timeThe ideal candidate for this role should possess excellent organizational and time management skills, with a strong ability to prioritize tasks and meet deadlines.About Our ClientOur client is a highly respected multinational retail organization with a strong commitment to delivering excellent customer service.Job Description:Manage the After Sales Service...
-
Channel Sales Strategist
3 days ago
Klang, Selangor, Malaysia Sistas In Sales Full timeDistribution Channel Account Manager Role">This role involves managing distribution partnerships to drive sales revenue growth. Key responsibilities include developing and executing sales strategies for partner programs, distribution operations, and sales enablement. The ideal candidate will have experience in managing distribution partnerships, preferably...
-
Automotive After-Sales Specialist
1 week ago
Klang, Selangor, Malaysia Didi Group Full timeJob Description OverviewThe Didi Group is seeking a highly skilled After-Sales Manager to lead our service department and ensure exceptional customer satisfaction.Key Functions:Manage and lead the service department to deliver quality and efficient preventive maintenance support services.Work and provide strong technical support/services to...
-
Senior Executive, Sales
3 weeks ago
Klang, Selangor, Malaysia RPG Commerce Full timeSenior Executive, Sales & Supply Chain OperationsFounded in 2017, RPG Commerce is a leading direct-to-consumer (DTC) social e-commerce company dedicated to building cutting-edge everyday essentials. With an in-house portfolio ranging from innovative active wear to home and living products, RPG currently carries in-house brands, including Thousand Miles,...
-
Marketing Strategy Executive
5 days ago
Klang, Selangor, Malaysia Saint-Gobain Full timeAs a key member of our team, you will be responsible for developing and executing marketing strategies to drive sales and growth. This includes creating and managing merchandising strategies and collateral materials for retail and project markets, collaborating with designers to ensure brand guidelines are met, and coordinating with sales, business...
-
Senior Sales Professional
2 weeks ago
Klang, Selangor, Malaysia Upscale Sdn Bhd Full timeSenior Sales ProfessionalWe are seeking an experienced Senior Sales Professional to join our team at Upscale Sdn Bhd. As a key member of our sales team, you will be responsible for driving sales growth and expansion through effective business development strategies.Key Responsibilities:Develop and execute strategies to identify new business opportunities and...
-
After-Sales Training Specialist
3 hours ago
Klang, Selangor, Malaysia BYD Malaysia Full timeJob Summary: We are seeking a highly skilled After-Sales Trainer to join our team at BYD Malaysia. The successful candidate will be responsible for developing and delivering comprehensive training programs for after-sales, focusing on customer service best practices.ResponsibilitiesDevelop and Deliver Training Programs: Create and deliver training sessions...
-
After Sales Service Professional
1 week ago
Klang, Selangor, Malaysia JJ-Lurgi Full timeAbout the Role:We are looking for a dedicated and experienced After Sales Service Professional to join our team at JJ-Lurgi. As an After-Sales Service Manager, you will be responsible for providing exceptional after-sales services to our existing customers.Key Responsibilities:Respond to customer inquiries regarding plant modifications and process...