Talent Acquisition Partner

3 weeks ago

Petaling Jaya, Malaysia IBM Full time
Introduction
In an era where progress is driven by people and experiences, and where finding and developing the right talent is key, HR has become the main engine of business growth. IBM Talent & Transformation is helping businesses worldwide to reconfigure their HR functions, such as talent acquisition and talent development, to deliver the talent essential to their growth.

The Talent Acquisition Optimization (TAO) group is part of IBM Talent & Transformation. We are a globally recognized partner in recruitment, talent acquisition consulting and employment branding solutions that transform the way businesses acquire talent in a highly competitive marketplace. For more than 30 years we have leveraged our considerable expertise in global talent acquisition and business process improvement to redesign how skills are identified and recruited for our clients, and deliver exceptional talent acquisition experiences

Your Role and Responsibilities
The Talent Acquisition Business Partner (TABP) is responsible for building relationships with Hiring Managers and business stakeholders to ensure client satisfaction with IBM’s TAO services. They will proactively engage with their clients to understand and plan for current and future hiring demand, ensuring robust hiring strategies exist to drive the success of the function. Working as their Trusted Advisor, the TABP will develop an in-depth knowledge of the talent requirements of the Hiring Manager’s business and be able to consult on relevant industry/sector and market talent insights which impact delivery. The TABP will share recruitment delivery updates and identify opportunities for simplification, innovation, and continuous improvement in delivery, using data to support and back up client discussions. The TABP will have the ability to foresee and react to potential delivery challenges before they adversely impact client satisfaction. Whilst the TABP will oversee all recruitment activity within their area, they may also manage an individual requisition load (typically for niche, hard-to-fill, strategic or high-profile roles). Working closely with our Recruiters, the TABP will define, develop, plan and implement recruiting strategies to be able to present qualified candidate short-lists to the Hiring Manager. This role requires both client and project management experience to meet client satisfaction goals.

Responsibilities:
  • Act as an IBM brand ambassador for the TAO services to their client stakeholders, working either on-site or remotely
  • Works with Hiring Managers and client leadership to understand their hiring forecasts and translate it into recruitment plans on an agreed frequency
  • Develop an in-depth knowledge of the client’s business and industry sector.
  • Provides regular updates to stakeholders on the status of requisitions, health of delivery, recruitment market insights and strategies to ensure performance metrics are met
  • May facilitate the role discovery meetingwith Hiring Manager and recruiters to discuss delivery expectations, timelines and sourcing activities
  • Consults with the Hiring Manager on the role requirements and sector/market talent supply considerations which may impact delivery
  • Partners with IBM’s Sourcing Science team to ensure sourcing campaigns and activities are successful
  • May support the delivery team in short-list presentation of candidates as required
  • Analyze platform data to identify ways to improve and optimize delivery performance and share best practice across the account team.
  • Meet weekly/monthly/quarterly production goals and revenue targets as set by management team
  • Participate in client update meetings and represents the service to stakeholders as required.
  • Obtain high client satisfaction levels with the service to promote positive NPS scores, references and case studies from the account


Required Technical and Professional Expertise
  • At least 1 year of recruitment and/or HR experience, and/or in a client management role working across a variety of stakeholders
  • Good working proficiency in computer skills and MS Office (particularly Excel and PowerPoint)
  • Fluency in English


Preferred Technical and Professional Expertise
  • Ability to work independently and proactively develop client relationships

Referral Promo Code: MYCHQ24
About Business UnitIBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?



About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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