Front Office Assistant

2 months ago


Kuala Lumpur, Malaysia Crystal Crown Hotel Kuala Lumpur Full time

Crystal Crown Hotel Kuala Lumpur is looking for

Position : Front Office Assistant
- Greeting and thanking guests in a sincere, friendly manner.
- Checking guests in on arrival and out on departure.
- Posting charges to appropriate guest accounts.
- Anticipating and addressing guests’ needs, and resolving their problems and complaints.
- Assisting guests with disabilities.
- Operating switchboard and assisting with enquiries.
- Assisting the reservations manager with taking reservations.
- Collaborating and communicating with other internal departments to ensure guest satisfaction.
- Complying with company procedures and safety policies.
- Performing duties on a daily checklist.

Min : 1 Years Working Experience

Working Days : 6 Days & 1 Off day in a week.

Salary : RM1,500 - RM2000 (Is to be discuss during interview)

**Salary**: RM1,500.00 - RM2,000.00 per month

**Benefits**:

- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Fixed shift
- Night shift
- On call
- Rotational shift

Supplemental pay types:

- Commission pay
- Overtime pay

**Education**:

- STM/STPM (preferred)

Expected Start Date: 11/09/2023



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