Customer Support

**SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD** is an international company that provides customer support services to reputable financial firms. One of our biggest clients is **IQ OPTION** (IQOption is an international IT company operating in the fintech industry that developed one of the world's best trading platforms for financial instruments). Now we are...

**Job DESCRIPTION**: 1. Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. 2. Provide high-quality service to achieve maximum customer satisfaction by resolving...

JOB VACANCY POSITION - CUSTOMER SUPPORT EXECUTIVE LOCATION - PORT KLANG SALARY- RM 3500-4500 Job Scope: 2.Assist customers with booking, tracking, and managing their freight shipments. 3.Coordinate with various departments, including operations, sales, and finance, to ensure smooth execution of customer requests. 4.Resolve customer complaints and issues...

ABOUT US D&D Control's ethical and value-based business principles have since protected shipping line's data and confidentiality of container movement since 1996. Today, D&D Control is seen by many as an industry regulator of best practices in container management. Over the years, D&D Control has compiled the largest industry database of over 120,000...

Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch operations and...

Liaising with clients for FCL / LCL / Export shipments arrangements, documentations and inquiries. - Coordinating with ocean carriers, hauliers, warehouses and local vendors for shipments arrangement and deliveries. - Ensure the preparation of quotation time basis with sufficient details and follow up. - Attend & assists indoor meetings with customer on...

**Responsibility**: 2. Assist customers with order placement, tracking, modifications, and cancellations. 3. Handle complaints and resolve issues, aiming for customer satisfaction and retention. 4. Collaborate with the logistics partners and warehouse teams to ensure prompt and accurate order fulfilment. 5. Gather customer feedback and suggest...

Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch operations and...

**Responsibilities**: - TalenCloud focuses in technology related job placement. - Our Client ranges from fast-growing startups to public listed companies.**Responsibilities** - Be the main liaison between Sales and Warehouse operations to ensure smooth communication of customers' order requests for accurate and timely delivery of laminates. - Service...

Innofreight establish on 2007 years, we are from small enterprise (2 staff) grow until today, we have 50+ staff and we have built our own haulage team with 21 Prime Movers. We had built a dedicated and experience team of logistics professionals to listen to our business partners’ concerns, understand their logistics needs and challenge, then customise...

At Hunters International Sdn Bhd, we are seeking a highly skilled Customer Service Representative to join our team. This role will involve handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback and other raising issues related to the company's products.Responsibilities include creating and handling all tickets...

To deliver excellent Customer Service and manage the needs of Shopee's customer (through live chats) - Liaise with other departments as required to resolve user issues - Professionally handle the high volume of inquiries from customer **Requirement** - Able to speak and write in English fluently - Able to work in a shift basis / Campaign...

1) Posses 1 to 2 years experience working in customer service 2) Excellent and good command of spoken and written Bahasa Malaysia & English 3) Willing to work in shift, public holiday and sunday 4) Any ad-hoc task assigned by Head of Department Salary : RM 1800-RM 2500 Willing to work at Telok Gong, Port Klang If you meet the above conditions & please...

**IT TECHNICAL SUPPORT** **DESCRIPTIONS**: **Technical Assistance and Troubleshooting**: - Diagnose and resolve hardware, software, and network issues efficiently. - Provide step-by-step technical support to employees and clients. **System Maintenance and Updates**: - Perform regular maintenance tasks such as software updates, system backups, and...

**IT TECHNICAL SUPPORT** **DESCRIPTIONS**: **Technical Assistance and Troubleshooting**: - Diagnose and resolve hardware, software, and network issues efficiently. - Provide step-by-step technical support to employees and clients. **System Maintenance and Updates**: - Perform regular maintenance tasks such as software updates, system backups, and...

Handle system, follow up team duty, follow up with customer, filling & documentation, prepare quotation thru system, daily task up to date Infoview Lifetime Sdn Bhd is a Security System Solution Provider Company with emphasis on serving CCTV Surveillance System, Solar CCTV, Alarm, Door Access System, Time Attendance system, Barrier Gate & Auto Gate System...

**The company** Our client is an international logistics and freight forwarding company that offer transportation solutions globally. The company provides a wide range of customized solutions of logistics services and supply chain solutions such as Transportation, Warehousing and Custom Clearance. Reporting to the Sales Support Manager, the Sales Support...

**Job Overview**Hunters International Sdn Bhd is seeking a highly skilled Technical Support Representative to join our team.**About the Role**This position is responsible for handling customer inquiries, resolving technical issues, and providing exceptional support services.**Responsibilities**Respond to customer calls, emails, or chats in a timely and...

**Hiring of Sales Support / Sales Coordinator** **Salary : RM 3,000** **Working Day / Time : 8am - 5pm (Monday - Friday), 8am - 1pm (Sat)** **Location : Klang** **Job scope**: - Liaise with customer on the status of each order and delivery - Review company capability and meeting customer’s order requirement. - Feedback to customer in the event that...

To deliver excellent Customer Service and manage the needs of Shopee's customer (through live chats) - Liaise with other departments as required to resolve user issues - Professionally handle the high volume of inquiries from customer **Requirement**: - Able to speak and write in English fluently - Able to work in a shift basis / Campaign...