Customer Support Executive

JOB VACANCY POSITION - CUSTOMER SUPPORT EXECUTIVE LOCATION - PORT KLANG SALARY- RM 3500-4500 Job Scope: 2.Assist customers with booking, tracking, and managing their freight shipments. 3.Coordinate with various departments, including operations, sales, and finance, to ensure smooth execution of customer requests. 4.Resolve customer complaints and issues...

**SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD** is an international company that provides customer support services to reputable financial firms. One of our biggest clients is **IQ OPTION** (IQOption is an international IT company operating in the fintech industry that developed one of the world's best trading platforms for financial instruments). Now we are...

**Job DESCRIPTION**: 1. Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. 2. Provide high-quality service to achieve maximum customer satisfaction by resolving...

**Responsibility**: 2. Assist customers with order placement, tracking, modifications, and cancellations. 3. Handle complaints and resolve issues, aiming for customer satisfaction and retention. 4. Collaborate with the logistics partners and warehouse teams to ensure prompt and accurate order fulfilment. 5. Gather customer feedback and suggest...

Innofreight establish on 2007 years, we are from small enterprise (2 staff) grow until today, we have 50+ staff and we have built our own haulage team with 21 Prime Movers. We had built a dedicated and experience team of logistics professionals to listen to our business partners’ concerns, understand their logistics needs and challenge, then customise...

**Responsibilities** Identify and acquire new customers, markets and opportunities. Responsible for achievement of Sales target. Servicing and provide support to existing customers as well as a establishing new customers base. Understand customers’ inquiry on purchase orders, delivery dates and etc. Attend customers’ inquiry on purchase orders,...

**The Company** Our client is a liner shipping company who provides liner and feeder operator services to Asia, Middle East, India Subcontinent and Africa. The Customer Service Executive will be handling customer booking processes and space management with head office and enhance customer satisfaction. To support and collaborate with team members in...

**Primary Job Purpose**: - Supporting Commercial team in sales related documentations. - Working with sales team on promotional procedures and implement marketing activities that fuel the company strategic growth. - Working with sales team on digital marketing platform like social media, B2B websites, tradeshows, marketing materials, design unique selling...

**Job Objective**: - Support customers, address enquiries and facilitate transactions to cater to customers’ needs (process sales orders) **Core Responsibilities**: - Build relationships with existing customers by understanding their needs and assisting with their queries - Manage customer orders and communicate requirements to internal stakeholders...

**Position: Sales Support & Service Executive.**: - **Salary: RM 3500-5000.**: - **Location: Klang, Selangor.**: - **Office Working hours: 9.00 am-6.00pm (Monday to Friday)** Our client is a leading container shipping company in the Asian region. They are ranked as one of top15 in the global container shipping enterprises, operating not less than 95...

**The company** Our client is an international logistics and freight forwarding company that offer transportation solutions globally. The company provides a wide range of customized solutions of logistics services and supply chain solutions such as Transportation, Warehousing and Custom Clearance. Reporting to the Sales Support Manager, the Sales Support...

**BRIEF** As the Business Support Executive, the primary role includes providing day-to-day business development, coordination and operational support to ensure smooth running of the maritime operations. **JOB DESCRIPTION** - Generate invoices to client / customer from desludging, de-slopping, waste collection andwaste disposal. - Prepare daily, weekly and...

ABOUT US D&D Control's ethical and value-based business principles have since protected shipping line's data and confidentiality of container movement since 1996. Today, D&D Control is seen by many as an industry regulator of best practices in container management. Over the years, D&D Control has compiled the largest industry database of over 120,000...

Able to submit all custom declaration (K1, K2. K3, K8, ZB, etc..) Acknowledge and follow-up on shipment booking confirmation and monitor shipment status. Check and advise the correct HS code to apply, dealing with custom in the event of any discrepancy. Ensure gate pass issued after clearance completed and forward to haulage. Take initiative to follow up...

Attending to walk-in customers and phone inquiries in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per the Company’s Standard Operation Procedure (SOP); - Provide after-sales customer service and public relations support; - Support branch operations and...

1. Customer Service Executive will be responsible for daily communication with customers, warehouse team and operations team in Seremban for daily transport arrangement and storage movement. 2. Manage daily operations job including inbound and outbound delivery -cross border, and import / export shipments. 3. Compilation and submission of billings,...

Liaising with clients for FCL / LCL / Export shipments arrangements, documentations and inquiries. - Coordinating with ocean carriers, hauliers, warehouses and local vendors for shipments arrangement and deliveries. - Ensure the preparation of quotation time basis with sufficient details and follow up. - Attend & assists indoor meetings with customer on...

List-ID: 103384559Today 15:42 **Job Description**: - Filing customer records, including contact information, purchases and billings. Conducting surveys and writing reports based on customer feedback on products and services. Providing customers with clear instructions to resolve issues. Rerouting customer calls to other departments when advanced solutions...

**BRIEF** As the Business Support Executive, the primary role includes providing day-to-day business development, coordination and operational support to ensure smooth running of the maritime operations. **JOB DESCRIPTION** - Generate invoices to client / customer from desludging, de-slopping, waste collection andwaste disposal. - Prepare daily, weekly and...

**INDOOR SALES & MARKETING** **Descriptions**: Sales Assistance: - Collaborate with the sales team to provide administrative support, updating customer records, follow-up quotation and managing documentation. - Assist in organizing sales meetings or presentations with customer. Customer Interaction: - Communicate with customers to provide information,...