Customer Care Specialist

3 weeks ago


Kuala Lumpur, Malaysia Talreso Consultancy and Advisory Sdn Bhd Full time

**Job Scope / Requirements**
- Provide personalized assistance and guidance to customers based on their needs and preferences.
- Develop a deep understanding of the company's products or services.
- Quickly learn new information or processes related to products, services, or customer care procedures.
- Ensure compliance with company policies and procedures, as well as industry regulations.
- Maintain a high standard of service quality and professionalism in all customer interactions.
- Must be able to speak **Mandarin / Cantonese** with excellent English speaking skills.

**Job Types**: Full-time, New-Grad

**Salary**: RM4,500.00 - RM6,500.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
- Work from home

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

Application Question(s):

- Do you speak Cantonese?

**Language**:

- Mandarin (preferred)



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