Cantonese Customer Service Representatives

2 weeks ago


Kuala Lumpur, Malaysia Growthfn Sdn Bhd Full time

This opportunity is a chance for works as frontline support member in offering Business Out processing Services( voice and no-voice chat support) to the Hongkong market while working on site in Bangsar South vertical tower B. Responsibilities include:

- Exceeding customer expectation in terms of customer service & accurate information.
- Addressing queries, complaints, and recommendations furnished by customers.
- Deferring to management in instances of uncertainty.
- Filtering content from the client's website.
- Perform data and research functions

Qualifications:

- Fresh graduates are welcome or SPM with minimum 1 year Customer Service experience
- Proficiency in speaking and writing Mandarin, Cantonese & English is a must
- Can be able to work on site
- Willingness to work on rotational shift is an advantage
:
Pay: RM4,000.00 - RM4,200.00 per month

Schedule:

- Night shift

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Rate your proficiency in speaking both Cantonese and English
- What is your current salary?
- What is your expected salary?
- When are you available to start?
- For this position you will be working for TaskUs. Are you ok with this?

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Service in a BPO set up: 1 year (required)

**Language**:

- Cantonese (required)
- English (required)
- Mandarin (preferred)


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