Customer Success Manager

The Customer Success Manager at Huddle works with a robust list of sports stakeholders from venue operators, league organizers, national associations, and grassroots sports clubs. The main target of this role is to ensure our clients succeed and love being part of the Huddle ecosystem. This requires a keen eye on customer needs, the sports industry, and the...

Key responsibilities: - Proactively engaging with clients to understand their needs and identify opportunities to enhance their experience with our products and services. - Build and maintain strong relationships with clients by providing timely and accurate information, addressing their concerns, and resolving any issues they may have. - Collaborate with...

Luca Plus is a platform that enables you to track your expenses, manage your finances, and save money by automating your budget. It provides real-time insights into your expenses, helps you create custom budgets, and offers personalized tips to help you save money. With Luca Plus, you can easily manage your money, stay on top of your bills, and achieve your...

**_Job Summary:_** Set up a customer success team for the company, and Manage the entire department is to responsible for ensuring customer satisfaction and expectations to achieve company sales goals. Working closely with internal teams to ensure the smooth and successful fulfillment of products and services by achieving sales targets and all KPIs with...

**Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's...

A cloud-based payroll and HR management system, compliant in multiple regions, is seeking a Customer Success Specialist for their team in Kuala Lumpur, Malaysia, with some remote work flexibility. The system helps businesses streamline processes, save time, and enhance efficiency, having assisted over 400 firms in digital transformation. - Full-time hybrid...

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...

**Responsibilities for CLIENT SUCCESS MANAGER** - Establish clear retention goals to maintain zero-churn and recommending solutions by upselling and cross-selling. - Own overall relationship with assigned clients, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer...

**Job Overview**: As a Customer Success Consultant, you will be required to work during night shifts to cater to our North American customers. Your role will be to manage and grow client relationships, ensure customer satisfaction, and assist in the growth of the Seeksail business. **Key Responsibilities**: - Provide outstanding customer service to our...

**Job Description**: NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized...

Introduction A true change-agent, you'll hire and continually develop high performing teams who get IBM's products and services adopted, post-sale, to continually meet your customers' business goals. Combining c-suite gravitas with developer-level approachability, you'll lead your teams as they co-create with clients to fully realise the value of their...

**Title: Customer Success Specialist (Mandarin)** **Location: Petaling Jaya, Selangor, Malaysia** **Duration: Permanent** **Qualifications** - Good computer skills - Good multi-tasking skills - Good logical skills - **Fresh grad or SPM with 1 year customer service experience**: - Prior experience preferred with firms like CHR, CEVA Logistics, Maersk,...

As a Customer Success Executive, you will play a key role in delivering a human support experience to our partners, through excellent communication, creative problem-solving and a thorough knowledge of our technology. Your end goal is to increase productivity and impact - internally and externally. **Responsibilities**: - Contact existing customers via...

You will be reported to the Sales Manager to have regular meetings and in-house training. You are giving an exciting opportunity to share your ideas and help the business continue to grow and help generate sales. **Responsibilities** - Serve as the lead point of contact for all customer account management matters. - Build and maintain strong, long-lasting...

Our Customer Experience team is more than just a group of individuals - we are a close-knit team dedicated to creating meaningful and lasting connections with our customers. We believe that our collective strengths are far greater than the sum of our individual talents. Are you a self-starter, collaborative and passionate about scaling a fast-growing...

Job Description **About this job** As an Analytics & Insights Manager, you will be an information resource expert within the FMCG industry, providing dedicated support to assigned clients across Malaysia. You will collaborate closely with operations and account teams, to help client users leverage the suite of products/services and make informed business...

About The Job The position is an essential role which entails the first point of contact for our valued customers to ensure successful service adoption and retention through serving customers at scale. These are some of the things you will have a hand in but not limited to: - Addressing customer inquiries about the product, service, and company by...

**Job description** Position Summary: **description** - Identifying opportunities to improve a business’ policies or objectives - Ensuring a company is operating securely and effectively - Handle HR related tasks such staff attendance, payroll, epf, socso, foreign workers permit renewal ) - Liaise with Auditors, Tax Agent, keep abreast of new government...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

CLIENT SUCCESS EXECUTIVE The Role: A CLIENT SUCCESS EXECUTIVE seeks to develop a positive customer experience and fosters relationship and support the company’s brand loyalty. They work alongside upper management to promote retention of customer and overall positive experience with the brand. Additionally, a CLIENT SUCCESS EXECUTIVE is also well-versed on...