Call Centre Representative

3 weeks ago


Kuala Lumpur, Malaysia Agensi Pekerjaan JobOnline Sdn Bhd Full time

**Call Centre Representative**

**Oil & Gas Client (PETRON)**

**12 months Contract Duration**

**Damansara Heights, Kuala Lumpur**

**Monday - Friday [8.00 am - 5.00pm]**

**RM 3000/month**
- Make outbound call to existing and new customers.
- Assist customers to sign up SKDS or guide them to sign up SKDS via phone.
- Identify customers’ needs, clarify information, and offer suitable products / solutions to customers.
- Follow communication scripts when handling different topics.
- Keep records of all conversations in our call center database in a comprehensible way.
- Perform data entry and build a customer database.
- Understanding and striving to meet or exceed call center metrics while providing excellent, consistent customer service.
- Making sales or recommendations for products or services that may better suit client needs.

**Requirements & Skills**
- Min Bachelor Degree in any field
- Min 2 - 3 years of working experiences in customer services field
- Fluency in Bahasa Malaysia & English. The ability to converse in Chinese or Tamil would be an added advantage.
- Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
- Customer focus and adaptability to different personality types
- Ability to multitask, set priorities, and manage time effectively
- Understanding of company products, services, and policies.
- Proficiency with basic computer software i.e.: Microsoft Word & Microsoft Excel, and strong typing skills.
- Ability to ask prying questions and diffuse tense situations.
- Adaptability and accountability.

**Job Type**: Contract
Contract length: 12 months

**Salary**: RM3,000.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Fixed shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Call Center: 2 years (preferred)


  • Call Centre Agent

    3 weeks ago


    Kuala Lumpur, Malaysia UM SPECIALIST CENTRE Full time

    **JOB DESCRIPTION**: - Make outbound calls to patients to book/reschedule appointments. - Obtain patient's details and ensure all information is accurately and promptly keyed into the systems for all transactions. - Provide excellent and high-quality service in a timely and professional manner. - Ensure KPIs targets (e.g. customer satisfaction index, first...


  • Kuala Lumpur, Malaysia Persatuan Bagi Orang Orang Buta Malaysia Full time

    Duties & Responsibilities: Design, develop & deliver training programs for new & existing training trainees in call centre environment Develop instructional materials, including e-learning modules, job aids and cheat sheets Deliver training programs using a variety of methods, such as classroom instruction, webinars and on-the-job coaching Evaluate the...

  • Call Centre

    1 week ago


    Kuala Lumpur, Malaysia Chailease Berjaya Credit Sdn Bhd Full time

    I am excited to contribute my strengths and proficiency in teamwork toward your team efforts. As an extroverted and personable communicator with a proven track record in Creativity skills, my focus on building strong professional relationships has been a valuable asset throughout my career. Pay: RM1,130.45 - RM4,509.87 per month **Education**: - STM/STPM...

  • Admin/call Centre

    1 week ago


    Kuala Lumpur, Malaysia Abjad Optima Sdn Bhd Full time

    JAWATAN KOSONG CALL CENTER/ ADMIN STAFF (WANITA) PEJABAT DI SIMPANG JALAN KLANG LAMA/ JALAN PUCHONG BASIC+OT+EPF+SOCSO+INSURAN WHTASAPP SEKARANG! **Show contact number** **Job Details** **JOB INFO & REQUIREMENT** - Contract Type- Full-time- Job Type- Non-Executive- Experience Level- < 1 year- Job Categories- Customer Svc/Call Centre- Minimum Education...

  • Call Centre Assistant

    2 weeks ago


    Kuala Lumpur, Malaysia CTIC CORPORATION SDN BHD Full time

    List-ID: 102495079Today 16:44 **Job Description**: - Call Centre Assistant Tempat : B-01-13a, Damai Hillpark, Jalan Damai Perdana 6/1f, Bandar Damai Perdana, 56000 Cheras, Kuala Lumpur. Kelayakan: - Minimum Spm. - Kemahiran Komunikasi Yang Baik Terutamanya Bahasa Malaysia Dan Bahasa Inggeris. - Kemahiran Interpersonal Yang Baik Serta Celik Komputer. -...

  • Call Centre Officer

    3 weeks ago


    Kuala Lumpur, Malaysia BARAKAH PARTNERS Full time

    CALL CENTRE OFFICER Job Descriptions : 1. On a daily basis, make call interact with customers. 2. They identify the information. 3. This can include handling any customer issues, questions, account concerns, and delinquency management. 4. Follow scripts while talking with customers, process payments, and handle delinquent accounts. Job Requirements : 1....

  • Call Centre Assistant

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia CTIC CORPORATION SDN BHD Full time

    List-ID: Today 16:44**Job Description**:- Call Centre AssistantTempat : B-01-13a, Damai Hillpark, Jalan Damai Perdana 6/1f, Bandar Damai Perdana, 56000 Cheras, Kuala Lumpur.Kelayakan:- Minimum Spm.- Kemahiran Komunikasi Yang Baik Terutamanya Bahasa Malaysia Dan Bahasa Inggeris.- Kemahiran Interpersonal Yang Baik Serta Celik Komputer.- Pengalaman Tidak...

  • Call Centre Officer

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia BARAKAH PARTNERS Full time

    CALL CENTRE OFFICER Job Descriptions : 1. On a daily basis, make call interact with customers. 2. They identify the information. 3. This can include handling any customer issues, questions, account concerns, and delinquency management. 4. Follow scripts while talking with customers, process payments, and handle delinquent accounts.Job Requirements :1....

  • Call Centre

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia BPO Sdn Bhd Full time

    Customer Service (Call Centre position)Location :Menara Public Bank 2, Jalan Raja Chulan, KLWorking days: 5 days (rotational shift - 11:00 am to 11:00 pm)Nature of business :Established global E-commerce contact center platform in MalaysiaSalary range: Basis RM2, fix allowance +Attendance incentive, KPI allowance (can ask during interview)Requirements:...


  • Kuala Lumpur, Malaysia AEON Credit Service (M) Berhad Full time

    **Job Highlights**: - Close to LRT/MRT station - Start ASAP **Responsibilities**: - To provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turn-around-time. - To provide first call resolution in an effective and timely manner. - To handle customer inquiries in an efficient,...


  • Kuala Lumpur, Malaysia Chrisjac Recruitment Services Full time

    **Position: Insurance Call Center Representative.**: - **Salary: RM 2000-3000.**: - **Location: Kuala Lumpur, city center, Jalan Raja Laut.** An established insurance company in KL is looking to hire a Call Center Sales Agent Representative. The primary purpose is responsible for customer service inquiries that have been received from external...


  • Kuala Lumpur, Malaysia Hilton Full time

    MAGIC Call Centre Agent A MAGIC Call Centre Agent is responsible for processing all incoming and outgoing calls accurately and courteously. **What will I be doing?** A MAGIC Call Centre Agent contributes to the impressions of our Guests and, therefore, must perform the following tasks to the highest standards: - Process all incoming and outgoing calls...

  • Call Centre Exec

    1 month ago


    Kuala Lumpur, Malaysia Sepadat Juta Sdn. Bhd. Full time

    **Full job description** Position: Call Centre Exec Location: Bandar Seri Permaisuri (Near LRT Salak Selatan) **Salary Range**: - RM 1500 - 2800 (Depends on working experience in Recovery) - Commission - Attendance Incentive - EPF + SOCSO + EIS Working Hour: Monday - Friday (9.00am - 6.00pm), Saturday (9.00am - 1pm) **Job Descriptions** - Responsible...

  • Call Centre Exec

    2 weeks ago


    Kuala Lumpur, Malaysia Sepadat Juta Sdn. Bhd. Full time

    **Full job description** Position: Call Centre Exec Location: Bandar Seri Permaisuri (Near LRT Salak Selatan) **Salary Range**: - RM 1500 - 2800 (Depends on working experience in Recovery) - Commission - Attendance Incentive - EPF + SOCSO + EIS Working Hour: Monday - Friday (9.00am - 6.00pm), Saturday (9.00am - 1pm) **Job Descriptions** - Responsible...

  • Call Centre Agent

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia BPO Sdn Bhd Full time

    Job descriptionCustomer Service (Call Centre position)Location :Menara Public Bank 2, Jalan Raja Chulan, KLWorking days: 5 days (rotational shift - 11:00 am to 11:00 pm)Nature of business :Established global E-commerce contact center platform in MalaysiaSalary range: Basis RM2, fix allowance +Attendance incentive, KPI allowance (can ask during...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Chrisjac Recruitment Services Full time

    Position: Insurance Call Center Representative:- Salary: RM :- Location: Kuala Lumpur, city center, Jalan Raja Laut.An established insurance company in KL is looking to hire a Call Center Sales Agent Representative.The primary purpose is responsible for customer service inquiries that have been received from external customers.Job role and responsibilitiesAs...


  • Kuala Lumpur, Malaysia Xtend Services Sdn. Bhd. Full time

    **Requirements**: - Diploma or Degree holder in Management or training in team leading is a plus. - Proven work experience as a team leader or supervisor. - Excellent communication and leadership skills. - A patient, responsible, discipline and empathetic attitude. - Strong time management and organizational skills. - Adaptability and flexibility. -...


  • Kuala Lumpur, Kuala Lumpur, Malaysia AEON Credit Service (M) Berhad Full time

    Job Highlights: Close to LRT/MRT station Start ASAPResponsibilities: To provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turnaroundtime. To provide first call resolution in an effective and timely manner. To handle customer inquiries in an efficient, courteous and professional...


  • Kuala Lumpur, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Night Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Call Center Customer Service Japanese language International Call Centre inbound calls Call Centre skills Customer Care BPO Call center Call centre voice...

  • Bank Call Centre

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Seneth Business Services Full time

    Assalamualaikum,Cth:- Title : (Khidmat Perunding Pelanggan)- Nama Penuh : Nisa bt Hassan- Umur : - Tarikh boleh hadir ke temuduga : 00:00:24( Pengambilan untuk cawangan Kuala Lumpur)**SYARAT-SYARAT KELAYAKAN**:- Warganegara Malaysia & Penduduk tetap Malaysia- Berusia - Memiliki Minima SPM (Jika GAGAL SPM bawa SLIP SPM sebagai bukti ya)- Tiada pengalaman Call...